Operations Specialist, Virtual Marketing Programs

🔥 20 hours ago

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Gartner

10,000+ employees

Founded 1979

🏢 Enterprise

Enterprise • Consulting • Research

Gartner is a global research and advisory firm providing expert analysis, bold ideas, and guidance to enterprise leaders and their teams. Gartner helps its clients succeed with mission-critical priorities by offering tailored services in client services, consulting, digital markets, executive advisory, finance, human resources, legal, marketing, products, research, sales, and technology. The company emphasizes its high-impact culture built on inclusivity and diversity, with a hybrid work model to foster global collaboration. Gartner also supports 40+ conferences and offers consulting strategies to optimize technology investments.

📋 Description

• Join Gartner’s leading analysts and advisors to host public live virtual sessions that showcase their research and insights to thousands of professionals. • Execute and host live virtual sessions, including reading from a script, introducing the presenter, providing audience instructions, covering promotional announcements and operating the 3rd party webinar platform. • Post content on our webinar platform and gartner.com. • Collaborate with the Marketing Program Manager to analyze program data and identify program benchmarks and bright spots. • Collaborate with the Marketing Program Manager to find areas of optimization within program operations and/or promotional channels including email and social media. • Collaborate with the Marketing Program Manager to identify innovations and propose pilot opportunities. • Provide presenter access details and trainings for sessions, ensuring the success of our events through detail accuracy and collaboration via multiple trackers and platforms. • Collect PowerPoint presentations from presenters and provide them with final versions. • Request, add and edit standard virtual event instructional and promotional slides for presentations. • Edit scripts to align with virtual event details and promotions. • Upload presentations and promotional slides to virtual sessions platform. • Respond to our sales teams and prospective clients on their inquiries and requests in a timely manner. • Manage promotional email requests and become a liaison to partners in Digital Marketing. • Provide key metrics and analysis based upon our event data for individual sessions. • Update registration reports on daily basis and send weekly notifications to stakeholders. • Manage preparatory sessions for our sessions with team members and internal/external presenters. • Support additional assignments to maintain consistency, promote accountability and optimize efficiency.

🎯 Requirements

• Bachelor’s degree in marketing, business, or related field preferred • Experience with virtual platform content preferred • 2-3 years of marketing, operations and/or related experience • Experienced user of Excel and PowerPoint • Familiar with Google Drive • Effective oral and written communication skills • High level of accuracy and proven attention to detail with excellent organizational skills • Project Manager mindset who can juggle multiple, competing priorities simultaneously • Process-oriented individual who looks to maximize efficiencies in new or existing procedures • Someone who is both independent in handling their responsibilities yet willing and able to collaborate with others • Analytical mindset that can delve deep into metrics and data to find the narrative behind the numbers • Someone who likes an engaging and swift atmosphere that is deadline-dependent and always on the move • Comfortable working US EST morning hours and in a remote environment.

🏖️ Benefits

• Competitive salary • Generous paid time off policy • Charity match program • Medical, Dental & Vision Plans • Parental Leave • Employee Assistance Program (EAP) • 401K matching and more!

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