Senior Director Analyst, Digital Workplace Infrastructure and Operations

🕒 April 27

🤠 Texas – Remote

🤠 Texas – Remote

💵 $172k - $202.5k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Gartner

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1979

🏢 Enterprise

Enterprise • Consulting • Research

Gartner is a global research and advisory firm providing expert analysis, bold ideas, and guidance to enterprise leaders and their teams. Gartner helps its clients succeed with mission-critical priorities by offering tailored services in client services, consulting, digital markets, executive advisory, finance, human resources, legal, marketing, products, research, sales, and technology. The company emphasizes its high-impact culture built on inclusivity and diversity, with a hybrid work model to foster global collaboration. Gartner also supports 40+ conferences and offers consulting strategies to optimize technology investments.

📋 Description

• Create innovative, thought provoking, and highly leveraged “must-have insights” content • Share forward-looking advice both in written research and in client-facing presentations and interactions • Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs • Demonstrate thought leadership in establishing Insights positions across a team of analysts • Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights • Provide clients and prospects with actionable advice aligned to their designated content area • Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings • Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community • Identify research process improvements or develop new processes that help the team provide excellent service delivery • Be a mentor and a coach by supporting more junior team members • Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights

🎯 Requirements

• Bachelor's degree or equivalent experience; Graduate degree preferred • 12+ years of relevant field or industry experience • Experience in digital workplace strategy and design • Endpoint management and security concepts • Digital employee experience, monitoring and productivity, business communications • Experience as the Head of Infrastructure and IT Operations at an organization • Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables • Demonstrate excellence in research and writing ability • Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions • Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges • Subject matter expertise; comfortable presenting at large and small-scale speaking engagements • Strong business and financial acumen • Ability to represent Gartner's research methodology and strategies effectively at all levels • Willingness and ability to travel up to 25% (where applicable)

🏖️ Benefits

• Generous PTO • 401k match up to $7,200 per year • Opportunity to purchase company stock at a discount • Competitive compensation • Bonuses based on performance and company results • World-class benefits