Data Exchange Analyst II

🔥 14 minutes ago

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Logo of Guardian Life

Guardian Life

5001 - 10000 employees

Founded 1860

💸 Finance

🧘 Wellness

💰 Non Equity Assistance on 2016-08

Finance • Insurance • Wellness

Guardian Life is a comprehensive insurance provider offering a wide range of insurance products and services. Founded 160 years ago, the company has grown to serve over 12 million people daily. Guardian Life specializes in various insurance plans, including life, disability, dental, vision, accident, critical illness, and hospital indemnity insurance. The company also provides workforce solutions such as group benefits, absence management, paid leave, and benefits technology. Furthermore, Guardian Life offers investment services, annuities, and retirement plans, supported by financial professionals. The firm is committed to social responsibility, equity, and inclusion, partnering with organizations to foster well-being and financial health. With a strong network and deep industry experience, Guardian Life continues to be a reliable partner in protecting individuals and families while preparing them for the future.

📋 Description

• Design and maintain robust and effective internal workflows. • Provide day-to-day support to our front line of EDI Business Process Analysts. • Assist other team members to meet established deadlines and customer expectations. • Coordinate validation of requirements with third-party administrators. • Support third-party administrators and internal processing areas by troubleshooting data and processing issues. • Coordinate and develop implementation strategy with third-party administrators for different EDI/API connection types. • Act as a liaison between the business community and IT. • Supply third-party administrators and/or plan holders plan and data specific requirements based upon Guardian’s internal systems. • Respond to internal and external inquiries regarding connection(s). • Service customers to meet their needs by responding promptly to communications. • Handle complex calls requiring research and explanations. • Attend relevant training and participate in team meetings.

🎯 Requirements

• Experience working with Benefit Administration platforms: Employee Navigator, Workday, Plansource, ADP, Hello Flock, Rippling, Paylocity, etc. • Strong ability to manipulate data files: 834, CSV • Experience working with API connections (HTTP, REST, Web API, etc.) • Excellent communication skills, both oral and written • Demonstrated analytical skills • Ability to function in a team environment and build strong working relationships • Experience working in insurance industry preferred • College degree preferred

🏖️ Benefits

• Health insurance • Retirement plans • Flexible work hours • Paid time off • Professional development opportunities

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