Account Manager – Behavioral Health

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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ComPsych

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

⚕️ Healthcare Insurance

🧘 Wellness

🤝 B2B

Healthcare Insurance • Wellness • B2B

ComPsych is a leading provider of employee assistance programs (EAP), offering mental health and wellness services to employees and their families. The company focuses on improving workplace productivity by providing support services that help employees manage personal and work-related challenges. ComPsych's solutions include counseling, crisis intervention, and various wellness programs designed to enhance overall employee satisfaction and performance.

📋 Description

• Manage a diverse block of customers primarily in Arkansas • Oversee and influence overall customer satisfaction and profitability of assigned customers • Implement and manage effective delivery of programs including communication strategies, customer training, issue resolution • Demonstrate thorough understanding of customers' business, human capital and benefits concerns • Retain and grow book of business by meeting customer satisfaction ratings and identifying upselling opportunities • Manage complex customer issues and escalations, coordinating with cross-functional teams • Establish and build strong working relationships with ComPsych’s business leaders and team members

🎯 Requirements

• 2+ years of account management experience required • Education: Bachelor’s degree required • Experience working in insurance, benefits, healthcare or human resources-related services, a plus • Proven track record of successfully selling additional service lines to current customers • Stable work history required • Computer literacy in Microsoft Office Suite required • Excellent organizational and project management skills • Effective interpersonal and communication skills • Self-starter with ability to multi-task and work autonomously

🏖️ Benefits

• Full benefits package • Paid Time Off (PTO) • Medical insurance • Dental insurance • Vision insurance • 401(k) with match • Robust EAP • Wellness program