Solutions Operations Lead

🕒 May 15

🇺🇸 United States – Remote

💵 $149k - $248k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Guidehouse

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

💰 Grant on 2023-02

Consulting • Digital Services • Public Sector

Guidehouse is a global consultancy offering advisory, digital, and managed services across commercial and public sectors. It is purpose-built to support industries such as national security, financial services, healthcare, energy, and infrastructure. Guidehouse collaborates with leaders to navigate complexity and drives transformational changes that impact the future. Their expertise spans data analytics, digital technologies, risk management, and more, with a strong emphasis on sustainability and innovation.

📋 Description

• Lead day-to-day cloud and platform operations across AWS and hybrid environments, ensuring availability, resiliency, performance, and mission continuity. • Oversee the provisioning, deployment, hardening, patching, and lifecycle management of cloud infrastructure and application environments across development, test, pre-production, and production. • Establish and enforce operational standards for environment readiness, configuration management, backup and recovery, monitoring, alerting, and incident response. • Drive continuous improvement in platform reliability, operational efficiency, and service maturity through automation and standardization. • Lead the design, implementation, and optimization of DevSecOps pipelines and deployment automation using tools such as AWS CDK / Terraform/Cloud Formation, Git, Jenkins/GitLab, GitHub Actions, AWS CodePipeline, Docker, and related technologies. • Promote Infrastructure as Code (IaC) practices to standardize provisioning, improve repeatability, and reduce manual configuration drift across environments. • Establish secure, scalable, and auditable CI/CD processes that support rapid delivery while maintaining strong quality controls and release discipline. • Define and oversee deployment strategies, environment promotion processes, release readiness standards, and change control procedures. • Partner with cybersecurity and compliance teams to implement secure operational practices aligned with NIST, CIS, FISMA, FedRAMP, and zero-trust principles. • Ensure infrastructure, deployment workflows, and operational processes are audit-ready and support logging, monitoring, vulnerability remediation, access control, and evidence collection requirements. • Lead remediation planning and operational risk reduction efforts to improve the organization’s security and compliance posture. • Support ATO-aligned operational activities, control implementation, and readiness documentation, as applicable. • Lead and mentor a team of DevSecOps, cloud, and platform engineers, fostering a culture of accountability, collaboration, continuous improvement, and technical excellence. • Provide direction for operational priorities, issue resolution, automation efforts, and deployment support activities across the team. • Collaborate with engineering, architecture, networking, application, and security stakeholders to align operations with delivery timelines and enterprise standards. • Communicate operational status, technical risks, recommendations, and improvement opportunities clearly to both technical and non-technical stakeholders. • Develop and maintain high-quality operational documentation, including SOPs, runbooks, architecture diagrams, deployment procedures, and secure configuration baselines. • Define and track operational KPIs, deployment metrics, service health indicators, and compliance-related measures to support transparency and informed decision-making. • Identify opportunities to improve reliability, security, efficiency, and team performance through process refinement, tooling enhancements, and automation. • Support business continuity, disaster recovery, and operational readiness planning across supported solutions and environments.

🎯 Requirements

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. • Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred. • Bachelor’s degree in Engineering, Information Technology, Computer Science, or related field (or equivalent experience). • Minimum TEN (10) years of experience in cloud operations, infrastructure engineering, DevOps/DevSecOps, or enterprise platform operations. • Minimum THREE (3) years of experience in a technical leadership role, including leading or mentoring a team of engineers responsible for cloud, DevOps, platform, or security operations. • Strong hands-on experience with AWS cloud services and hybrid infrastructure environments. • Strong experience with Infrastructure as Code (IaC), Terraform or CloudFormation or AWS CDK, for provisioning and managing cloud infrastructure. • Strong experience building and operating CI/CD pipelines and deployment automation using tools such as Git, GitLab, GitHub Actions, AWS SDK, AWS CodePipeline, and Docker. • Strong understanding of DevSecOps principles, secure SDLC practices, release automation, and operational governance. • Experience implementing and supporting security and compliance controls aligned with frameworks such as NIST, CIS, FISMA, FedRAMP, and zero-trust. • Experience with system logging, monitoring, alerting, dashboards, and operational observability to support reliability and incident management. • Strong scripting and automation skills using Python, Bash, or similar languages. • Demonstrated ability to troubleshoot complex operational, deployment, and infrastructure issues across cloud and hybrid enterprise environments. • Strong written and verbal communication skills, with the ability to work effectively across engineering, security, operations, and executive stakeholders.

🏖️ Benefits

• Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Parental Leave • 401(k) Retirement Plan • Group Term Life and Travel Assistance • Voluntary Life and AD&D Insurance • Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts • Transit and Parking Commuter Benefits • Short-Term & Long-Term Disability • Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Care.com annual membership • Employee Assistance Program • Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)