Senior Default Business Analyst

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🔥 16 hours ago

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Guild Mortgage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1960

💸 Finance

🏠 Real Estate

Finance • Real Estate

Guild Mortgage is a U. S. -based mortgage lender and loan servicer that provides a wide range of home financing products and services to consumers and business partners. The company offers purchase and refinance mortgages, including conventional, FHA, VA, USDA, jumbo, renovation, construction, reverse mortgages, HELOCs, and specialty programs and down-payment assistance. Guild Mortgage operates nationwide through local branches and loan officers, supports borrowers with servicing and online account management, and partners with builders, real estate agents, title agents, and correspondents.

📋 Description

• Perform activities related to the company’s business analysis functions within the default and bankruptcy servicing department. • Elicit, analyze, validate, specify, verify, and manage the needs of stakeholders. • Serve as the conduit between the business and the Information Systems software development team through which requirements flow for medium to complex projects. • Work with the project sponsor to document project objectives, identify project stakeholders and analyze scope. • Accurately define quality attributes, constraints, external interfaces, and other nonfunctional requirements. • Establish and implement effective testing strategies to appropriately assess final programming changes. • Document system changes including all business rules, use cases, and test scripts. • Develop training programs and tools to increase systems knowledge; develop servicing processes, scripts, and templates for correspondence. • Identify and stay current on changes in industry regulations, and recommend updates to internal policies, procedures, policies, and systems based on new/changed requirements.

🎯 Requirements

• Bachelor's Degree directly related to the position or equivalent, required. • Minimum six years total relevant experience in Business or Mortgage Banking related role(s) required. • Analytical skills and a demonstrated talent for scrutinizing complex work processes and streamlining them for increased output. • Modeling skills necessary to represent requirements information in graphical forms. • Experience in process improvements and business systems analysis preferred within default, bankruptcy and REO. • Expert-level knowledge of conventional and government mortgage loan documents, including overall processes and inter-relationships, standards and requirements, terminology, compliance and regulatory requirements related to federal debt collection laws, Federal Bankruptcy Laws, and proper handling of other legal situations. • Knowledge of Standard Operating Procedures, CFPB, FCRA and FDCPA requirement preferred. • Excellent verbal and written communication required; able to effectively manage communication with multiple stakeholders. • Demonstrated ability to interview subjects, facilitate group discussions, gather information, and report on results. • Strong proficiency with Microsoft Office, Excel Google docs, collaborative cloud-based programs, and third-party software applications required. • Ability to handle aggressive deadlines, set appropriate expectations and juggle multiple responsibilities. • Self-motivated, with the ability to work independently and lead projects with a strong attention to detail. • Excellent verbal and written communication skills required. • Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required. • Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required. • Commitment to company values.

🏖️ Benefits

• medical • dental • vision • life insurance • AD&D • LTD • 401(k) with employer match