PSP Manager

🔥 16 hours ago

🌐 Ukraine, Poland – Remote

🇺🇦 Ukraine – Remote 🇵🇱 Poland – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Gypsy Collective

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🎯 Recruiter

🏪 Marketplace

📣 Marketing

Recruitment • Marketplace • Marketing

Gypsy Collective is a roaming talent and partnerships collective that connects independent digital and performance-focused talent with brands and companies across 20+ markets. They position themselves as a performance-first partner that builds digital teams, facilitates brand partnerships, and runs events to create real-world connections and market access. Born to close the gap between businesses and the people who scale them, Gypsy emphasizes speed, partnership, and outcomes over volume, and has operated consistently for five years.

📋 Description

• Own the day-to-day operation and performance of payment solutions across assigned platforms, streams, brands, and GEOs • Manage operational communication and relationships with PSPs, payment partners, aggregators, and platform representatives • Participate in discussions around commercial and operational conditions, coverage, limits, and service improvements • Monitor payment method availability, stability, approval rate, decline rate, deposit success rate, Reg2Dep, and payment method conversion • Analyze payment performance by platform, brand, GEO, provider, payment method, currency, BIN, issuer, and transaction type • Identify causes of failed or declined transactions and implement improvements • Build, maintain, and optimize payment routing, cascading, fallback, and prioritization logic • Identify operational and technical bottlenecks affecting deposit and withdrawal flows and coordinate their resolution • Lead integration and launch of new PSPs and payment methods, including cards, alternative payment methods, and cryptocurrency solutions • Validate cashier functionality, payment redirects, transaction processing, availability, limits, currencies, and GEO restrictions before and after launch • Manage payment-related tasks and incidents through Asana, Jira, platform service desks, and other applicable systems • Act as the primary point of contact for operational and technical payment incidents through resolution • Monitor PSP performance and initiate corrective actions when performance, stability, or service quality is insufficient • Cooperate with Risk & Fraud Prevention, Customer Support, VIP, Product, Retention, Technical, QA, and Analytics teams • Maintain an up-to-date payment method matrix and payment documentation • Prepare regular and ad hoc payment performance reports using dashboards, back offices, monitoring tools, and transaction reports • Recommend and implement solutions to improve payment stability, scalability, customer experience, and overall financial performance

🎯 Requirements

• 2+ years of relevant experience as a PSP Manager or in a similar payments-focused role • Hands-on experience with fiat payments, bank transfers, and cryptocurrency • Experience with payment monitoring and analysis of approval rates and transaction performance • Strong analytical skills and ability to work with payment performance data • Experience with BI and reporting tools; Tableau is highly preferred • Strong attention to detail and ability to work with large amounts of operational and payment data • Proactive and initiative-driven approach to work • Strong discipline and ability to consistently follow up on ongoing tasks and issues • Good communication skills and ability to collaborate with different stakeholders • Willingness to learn, develop, and deepen expertise in payments • Experience in iGaming is a plus, but not a strict requirement

🏖️ Benefits

• Flexible payment options: choose the method that works best for you • Bonuses for holidays, B-day, work milestones and more • Courses and certifications covered • Career growth opportunities • Benefit cafeteria including sports, language courses, therapy sessions, and more • Team-building events and industry conferences • New laptops and essential peripherals such as monitors and headphones • Flexible start time at 9, 10, or 11