Account Manager

🕒 May 1

🏈 Ohio, Pennsylvania – Remote

🏈 Ohio – Remote 🔔 Pennsylvania – Remote

💵 $86.8k - $161.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Haemonetics

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1980

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

Haemonetics is a company that provides a suite of innovative medical technology solutions aimed at improving the quality, effectiveness, and efficiency of healthcare. The company focuses on optimizing operations for plasma centers, enhancing patient care in hospitals, and driving efficiency in blood centers by offering advanced technologies that improve productivity, quality, and safety. Haemonetics is committed to advancing healthcare standards and creating better outcomes for patients through their technology and services.

📋 Description

• Account Managers are responsible for managing relationships with clients and customers, ensuring their needs are met and providing them with excellent service • Act as the main point of contact between the company and the client, handling any issues or concerns that may arise • Identify new business opportunities and upsell products or services to existing clients • Accountable for overall territory management, achievement of equipment and consumable sales goals, profitability, and account management within assigned product lines • Develop and execute comprehensive territory plans by account to increase revenue and secure new business • Provide accurate and timely quarterly sales forecasts • Partner with cross-functional counterparts (especially Clinical Specialists) as appropriate to effectively deliver and drive the adoption of our technologies • Maintain existing business including ensuring accounts remain contractually compliant and incremental business is achieved • Resolve customer concerns through accurate and timely investigations; swiftly develop and implement corrective actions to ensure outstanding service for our customers and clients • Keep up-to-date account data within CRM including contacts and pipeline opportunities • Effectively target new business through the use of analytical tools • Identify key influencers and uncover needs solved by our technologies • Educate customers on products, concepts, & industry trends • Develop brand loyal clinical, economic, and technical champions • Conduct superior sales presentations, product evaluations, collect detailed data points, and focus on service to drive customer conversions • Drive urgency and priority to our technology and secure hospital/departmental capital funding • Function as Project Manager to manage and plan entire product implementation post-sale securing and collaborating with appropriate Haemonetics implementation resources for project from contract to go-live, including device installation, software integration, and laboratory equipment validation • Attend continuous virtual and live trainings and stay informed on advancements in clinical procedures, clinical studies impacting our technologies, and competitive innovations

🎯 Requirements

• Bachelors of Arts or Science • 6+ years of medical device sales experience preferably calling on Interventional Cardiologists, EP’s, Vascular Surgeons, Interventional Radiologists and administrators in the targeted territory • Strong written and verbal skills • Experienced in negotiation • Proven ability to build relationships • Thorough knowledge of the medical device market, products, and customers • A demonstrated strong work ethic coupled with a sense of urgency to accomplish objectives • A highly developed business acumen and experience in targeting and prioritizing key customer accounts • Demonstrated ability to establish personal credibility in the targeted territory to create a forum for delivering our message to clinical staff, administrators, and physicians as well as overcoming obstacles • Emotional Intelligence to manage their schedule and clinical resources effectively and efficiently

🏖️ Benefits

• Health insurance • 401(k) with up to 6% employer match and no vesting period • Employee stock purchase plan • Flexible time off for salaried employees • Accrual of three to five weeks’ vacation annually for hourly employees (based on tenure) • Accrual of up to 64 hours annually of paid sick time • Paid and/or floating holidays • Parental leave • Short- and long-term disability insurance • Tuition reimbursement • Health and welfare benefits