Senior Director of Operations – Corporate Accounts

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $158.4k - $294.4k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Haemonetics

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1980

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

Haemonetics is a company that provides a suite of innovative medical technology solutions aimed at improving the quality, effectiveness, and efficiency of healthcare. The company focuses on optimizing operations for plasma centers, enhancing patient care in hospitals, and driving efficiency in blood centers by offering advanced technologies that improve productivity, quality, and safety. Haemonetics is committed to advancing healthcare standards and creating better outcomes for patients through their technology and services.

📋 Description

• Lead and oversee operations for corporate healthcare accounts across multiple regions and facilities • Develop, implement, and standardize operational processes to ensure consistency, efficiency, and quality • Serve as a key partner to the leadership team in developing the strategy and approach for large corporate accounts for the hospital business • Ensure delivery aligns with contractual obligations, and KPI’s • Identify operational risks and implement mitigation strategies • Serve as the operational point of contact for corporate accounts, including the field national accounts managers and clients • Partner with field corporate account managers to understand strategic goals and translate them into operational plans • Support contract renewals, expansions, and new account implementations • Proactively address client concerns and drive high levels of client satisfaction and retention • Lead end-to-end contract management and contract operations for IDN and GPO accounts • Design and implement scalable systems, tools, and processes to support cross-business contracting, visibility, and operational efficiency • Partner with commercial operations, pricing and contracting to create frameworks and workflows across hospital businesses • Partner cross-functionally to streamline operations, optimize deal structures, and enhance alignment • Identify and drive growth opportunities across IDNs and GPOs by leveraging enterprise-wide contracting strategies and coordinated account engagement • Analyze performance metrics to drive profitability, productivity, margin improvement, and contract compliance • Partner with finance and sales teams to ensure accurate reporting and financial transparency • Identify opportunities for revenue growth and operational optimization • Ensure compliance with healthcare regulations, accreditation standards, and internal policies • Manage contract compliance • Lead quality assurance initiatives and corrective action plans • Partner with leadership to support long-term operational strategy for corporate accounts • Lead process improvement initiatives • Monitor industry trends and best practices to enhance operational effectiveness

🎯 Requirements

• Bachelor’s degree or related field experience, required • 10+ years’ experience national accounts/operational healthcare leadership • Proven experience managing national or multi-site healthcare accounts • Strong knowledge of healthcare regulations, compliance, and quality standards • Demonstrated success leading large, geographically dispersed teams • Strong financial acumen and experience managing budgets and P&L

🏖️ Benefits

• 401(k) with up to a 6% employer match and no vesting period • Employee stock purchase plan • Flexible time off for salaried employees • For hourly employees, accrual of three to five weeks’ vacation annually (based on tenure) • Accrual of up to 64 hours (annually) of paid sick time • Paid and/or floating holidays • Parental leave • Short- and long-term disability insurance • Tuition reimbursement • Health and welfare benefits