Travel Support Specialist

Job not on LinkedIn

🔥 3 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Hallford University

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

✈️ Travel

🏨 Hospitality

Travel • Hospitality

Hallford University is a travel services provider (branded on its site as "Hallford Travels") that offers personalized vacation planning and booking. The website emphasizes booking cruises, ocean and river cruises, all-inclusive resorts, family vacations, honeymoons, romantic getaways, group travel, European adventures, shore excursions and tours, and related travel support and planning services. The company presents itself as a consumer-facing travel agency focused on curated, stress-free trip planning and support.

📋 Description

• Providing customer support for clients planning travel • Assisting with coordinating travel options including cruises, hotels, tours, and vacation packages • Responding to client inquiries and providing helpful travel information • Communicating with travel suppliers to confirm reservations and details • Maintaining accurate records of client interactions and bookings • Staying informed on travel promotions, destination updates, and supplier information • Supporting clients before and after travel when needed

🎯 Requirements

• Strong communication and customer service skills • Ability to work independently in a remote environment • Comfortable using email and online platforms • Organized with strong attention to detail • Positive and professional communication style • Previous customer service or travel experience is helpful but not required.

🏖️ Benefits

• Remote work opportunity • Flexible scheduling options • Access to travel training and industry resources • Ongoing support from an experienced travel team • Travel industry perks and supplier discounts when available