Sales and Client Services Coordinator

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🔥 23 minutes ago

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Handoff

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

🤝 B2B

🎯 Recruiter

☁️ SaaS

B2B • Recruitment • SaaS

Handoff is a talent placement and staffing company that specializes in sourcing, vetting, and placing full-time, dedicated professionals from Latin America (LATAM) as cost-effective operators for US and global teams. They emphasize finding ‘operators’ who take ownership, are immediately productive, and require zero hand-holding. Handoff also offers go-to-market services including digital marketing, design, and development solutions, and provides a job-matching service for candidates seeking roles with innovative companies. Key claims include placements in about 21 days, candidates at roughly 80% less cost than US equivalents, and acceptance of top 1% of applicants.

📋 Description

• Assist the sales team with sourcing apartment availability for new client requests. • Communicate with apartment communities and partner providers to obtain pricing and availability. • Maintain relationships with TurnKey's nationwide partner network. • Coordinate housing options that align with client requirements. • Assist with proposal preparation and sales support activities. • Serve as a primary point of contact for resident and client inquiries. • Respond promptly to phone calls and emails from residents, clients, apartment communities, and partners. • Coordinate maintenance requests with apartment communities and vendors. • Track service requests through completion and provide timely updates to residents and clients. • Work closely with the Operations Team to ensure issues are resolved quickly and professionally. • Escalate urgent matters when appropriate. • Maintain accurate records within company systems. • Document customer interactions and follow-up activities. • Assist with operational projects and administrative tasks as assigned. • Support cross-functional communication between Sales and Operations.

🎯 Requirements

• Minimum 2 years of customer service experience • Fluent in spoken and written English • Excellent verbal and written communication skills • Comfortable communicating professionally by phone and email • Strong organizational and multitasking abilities • Ability to prioritize competing responsibilities in a fast-paced environment • Strong attention to detail • Ability to work independently while collaborating effectively with a remote team • Proficient in Microsoft Office and web-based software platforms • Experience in property management, multifamily housing, corporate housing, hospitality, or relocation services (Preferred) • Previous experience supporting sales teams (Preferred) • Experience working with CRM or property management software (Preferred)