HappyFox
SaaS • Enterprise • Customer Support
HappyFox is a comprehensive customer support software solution designed to streamline support processes across various industries. They offer a robust ticketing system for customer service, IT, and internal help desk needs. HappyFox also integrates advanced AI features to enhance customer service with tools like generative AI and chatbots. Their product suite includes workflows automation, business intelligence for data-driven decision making, live chat, asset management, task management, and satisfaction surveys. HappyFox serves diverse sectors including education, retail, healthcare, and telecommunications by providing personalized and efficient customer service solutions. The platform supports integrations with a variety of business apps to improve workflow management.
Account Manager
Job not on LinkedIn
February 18
HappyFox
SaaS • Enterprise • Customer Support
HappyFox is a comprehensive customer support software solution designed to streamline support processes across various industries. They offer a robust ticketing system for customer service, IT, and internal help desk needs. HappyFox also integrates advanced AI features to enhance customer service with tools like generative AI and chatbots. Their product suite includes workflows automation, business intelligence for data-driven decision making, live chat, asset management, task management, and satisfaction surveys. HappyFox serves diverse sectors including education, retail, healthcare, and telecommunications by providing personalized and efficient customer service solutions. The platform supports integrations with a variety of business apps to improve workflow management.
📋 Description
• Manage and expand relationships with strategic accounts. • Develop and maintain strong client relationships. • Align HappyFox solutions with client needs and objectives. • Act as a key contact and advisor for major accounts. • Drive financial growth through sales and strong client relationships. • Identify opportunities within territory and collaborate with sales teams. • Understand HappyFox products and market positioning. • Develop comprehensive account plans to ensure client success and account growth. • Have a strong grasp of value selling and MEDDIC/MEDPIC methodology to enhance sales effectiveness.
🎯 Requirements
• A 'hustler' personality with relentless drive for sales goals and client expansion. • A 'hunter' mindset skilled in identifying and pursuing new prospects. • At least 5 years of account management or sales experience. • Ability to communicate and influence at all organizational levels. • Proven track record of client-focused solutions. • Ability to manage multiple projects with attention to detail. • Excellent listening, negotiation, and presentation skills. • Bachelor's degree in Business Administration, Sales, or relevant field.
🏖️ Benefits
• Join a team of passionate professionals. • Work with strategic, impactful clients. • Rapid career growth and development opportunities. • Competitive salary, commission structure, and benefits.
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🇺🇸 United States – Remote
💰 $14.5M Venture Round on 2010-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
🦅 H1B Visa Sponsor