Cloud System Administrator

Job not on LinkedIn

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⌨️ Systems Administrator

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Logo of Harris Global Business Services (GBS)

Harris Global Business Services (GBS)

501 - 1000 employees

Founded 2020

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

Harris Global Business Services (GBS) is a center of excellence within Harris Computer, providing efficient offshoring solutions to connect professionals with careers in multinational software companies. With operations in regions like Bolivia, Costa Rica, India, and the Philippines, GBS actively supports candidates throughout the recruitment process while fostering diversity and innovation. By offering comprehensive end-to-end recruitment services, Harris GBS helps build and expand offshore teams, ensuring access to qualified global talent for various business units in the Constellation Software ecosystem.

📋 Description

• Monitor system health, network, and performance tooling across the ClearDATA Secure Cloud • Validate alerts and triage incoming tickets by type and urgency • Serve as the first point of contact for customers hosting systems on the ClearDATA Secure Cloud • Resolve common access issues, account changes, and low-risk fixes using runbooks and procedures • Investigate and resolve escalated incidents using logs and performance metrics • Perform root cause analysis and restore service quickly • Author, test, and execute approved infrastructure change requests • Verify infrastructure changes to prevent problems or downtime • Tune monitoring and alerting to improve signal-to-noise • Implement and maintain Infrastructure as Code solutions using Terraform or native cloud templates • Ensure cloud deployments follow healthcare compliance frameworks and internal security standards • Maintain ticket records and technical documentation • Contribute to and update runbooks and SOPs • Participate in shift handoffs

🎯 Requirements

• 5+ years of hands-on cloud engineering or systems administration experience • Experience working from runbooks and SOPs and troubleshooting independently • Practical knowledge of at least one major public cloud: AWS, Azure, or GCP • Willingness to learn and troubleshoot across AWS, Azure, and GCP • Strong background in networking, identity and access management, and Linux and Windows operating system administration • Working proficiency in scripting such as Python, Bash, or PowerShell • Interest in building infrastructure automation • Proven ability to communicate clearly and patiently with customers • Professional-level certifications in AWS, Azure, or GCP are strongly preferred • Excellent written and verbal communication skills • Ability to work independently • Critical thinking

🏖️ Benefits

• Annual Public Holidays as applicable • 30 days total leave per calendar year • Mediclaim policy • Lifestyle Rewards Program • Group Term Life Insurance • Gratuity

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