
10,000+ employees
Founded 1993
đĽ Healthcare
đź Consulting
đŚ Logistics
Healthcare ⢠Consulting ⢠Logistics
Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.
đĽ 1 minute ago
đŽđł India â Remote
â° Full Time
đĄ Mid-level
đ Senior
â¨ď¸ Systems Administrator
đť Ghost score 10%
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10,000+ employees
Founded 1993
đĽ Healthcare
đź Consulting
đŚ Logistics
Healthcare ⢠Consulting ⢠Logistics
Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.
⢠Monitor system health, networks, and performance tooling across the ClearDATA Secure Cloud ⢠Validate alerts and triage incoming tickets by type and urgency ⢠Serve as the first point of contact for customers hosting systems on the ClearDATA Secure Cloud ⢠Resolve common access issues, account changes, and low-risk fixes using runbooks and procedures ⢠Investigate and resolve escalated incidents using logs and performance metrics ⢠Perform root cause analysis and restore service quickly ⢠Author, test, and execute approved infrastructure change requests ⢠Verify infrastructure changes to prevent problems or downtime ⢠Tune monitoring and alerting to improve signal-to-noise ⢠Implement and maintain Infrastructure as Code solutions using Terraform or native cloud templates ⢠Ensure cloud deployments follow healthcare compliance frameworks and internal security standards ⢠Maintain ticket records and technical documentation ⢠Contribute to and update runbooks and SOPs ⢠Participate in shift handoffs
⢠5+ years of hands-on cloud engineering or systems administration experience ⢠Experience working from runbooks and SOPs and troubleshooting independently ⢠Practical knowledge of at least one major public cloud: AWS, Azure, or GCP ⢠Willingness to learn and troubleshoot across AWS, Azure, and GCP ⢠Strong background in networking, identity and access management, and operating system administration for Linux and Windows ⢠Working proficiency in scripting such as Python, Bash, or PowerShell ⢠Interest in building infrastructure automation ⢠Proven ability to communicate clearly and patiently with customers ⢠Professional-level certifications in AWS, Azure, or GCP strongly preferred ⢠Excellent written and verbal communication skills ⢠Ability to work independently ⢠Critical thinking
⢠Annual Public Holidays as applicable ⢠30 days total leave per calendar year ⢠Mediclaim policy ⢠Lifestyle Rewards Program ⢠Group Term Life Insurance ⢠Gratuity
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