Product Designer – Mobile, iOS, Android

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Hauler Hero

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

☁️ SaaS

🚗 Transport

🤝 B2B

SaaS • Transport • B2B

Hauler Hero is a cloud-based SaaS platform that helps waste-hauling companies optimize operations, increase efficiency, and reduce costs. The product bundles CRM, drag-and-drop dispatching and routing, billing, reporting, a mobile driver app, and customer-facing portals, plus developing AI features (Hero Vision, Hero Chat, Hero Routing) for automated pickup documentation, self-service support, and real-time route optimization. It’s designed for office staff, dispatchers, drivers, and managers to improve route productivity, cash collection, and customer experience.

📋 Description

• Design native-feeling mobile experiences for the Road App and other field-facing tools across both iOS and Android, with a strong command of each platform’s conventions and the judgment to know when to converge and when to diverge. • Take problems from ambiguity to shipped: synthesize research, map flows, design the interaction and visual layers, and document decisions clearly enough that engineering can build without guessing. • Talk directly with customers and field users, including drivers, dispatchers, and back-office staff, to ground your work in how the job actually gets done. • Plan and run usability testing on your designs; validate flows with real users, gather feedback, and iterate before and after launch. • Stay accountable to outcomes after launch: watch how features perform, learn from real usage and metrics, and drive iteration over time rather than moving on at handoff. • Design for real-world field conditions, including one-handed use, sunlight, gloves, intermittent connectivity, and high-frequency repeat tasks. • Work within and extend our design system, including semantic tokens and M3-based foundations for the Road App, keeping mobile components consistent and white-label-ready across haulers. • Prototype to communicate intent, and actively use AI tooling across the design process to move from insight to tested, build-ready solutions faster.

🎯 Requirements

• A portfolio with shipped mobile work across iOS and Android you can walk us through, and evidence of the value it created: what shipped, how it performed, and how you iterated on it over time. • Fluency in both iOS and Android (Material Design) conventions and mobile interaction patterns, plus an eye for restraint over decoration. • Depth on the hard parts of a flow: configuration, edge, empty, and error states, and validation, not just the happy path. • Systems thinking: comfort working from tokens and components. • Comfort talking to users and running your own usability testing. You seek out real feedback rather than designing in a vacuum. • Clear process and communication: you document how you got there, not just what you made. • Demonstrated expertise with AI-assisted design workflows, not just comfort, but a real command of how to use these tools to accelerate the work, with your own design judgment leading.

🏖️ Benefits

• Competitive contractor compensation. • A meaningful product challenge with direct access to customers and real-world users. • Real ownership: your work will ship quickly and be used every day by the people keeping essential services running. • A fast-moving, well-funded company where product design has a direct impact on the business and our customers.