Manager, Enterprise Measurement Strategy

November 21

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Haus

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SaaS • Marketing • Analytics

Haus is a marketing science platform that helps businesses measure the incrementality of their advertising efforts, both online and offline. It provides tools like GeoLift and Causal Attribution to optimize marketing campaigns and investments. Haus enables businesses to conduct experiments to evaluate the impact of their advertising spend, offering insights that drive smarter marketing decisions. By employing advanced econometric models, Haus helps companies accurately assess their marketing's incremental value, ultimately leading to better investment strategies and higher returns.

11 - 50 employees

☁️ SaaS

💰 $4M Venture Round on 2022-06

📋 Description

• Mentor and coach a team of Measurement Strategists, fostering their professional growth and ensuring their success in managing customer relationships and driving value. • Oversee the overall health and success of your team's customer portfolio, ensuring high customer satisfaction, retention, and growth. • Develop and implement best practices and standardized workflows for the Measurement Strategy team, optimizing for efficiency and consistency. • Facilitate knowledge sharing and collaboration within the team, ensuring that insights and learnings are leveraged across all customer engagements. • Co-design experimentation roadmaps with customers, considering their media plan and operating goals to plan the best use of their testing slots and driving them toward a continuous experimentation program • Shepherd customers through the entire experimentation process, from design, to implementation, interpretation, and action steps • Advise customers on best practices in order to maximize value and ROI from the platform; empower our customers to connect their business questions with Haus product offerings • Serve as a trusted partner to our customers on interpretation of test results and how to take action, simplifying complex concepts into easy-to-understand recommendations • Identify risks or escalations and manage those with a complete ownership mentality while bringing in necessary internal resources • Contribute to the team with the creation of collateral, resources, playbooks, and workflows that balance quality of service with designing for scale • Represent the Measurement Strategy team's needs and insights to cross-functional leadership, advocating for resources and product enhancements that will benefit our customers.

🎯 Requirements

• You have 2+ years proven experience leading and developing high-performing Account Management or Customer Success teams within a SaaS environment, including building scalable playbooks, processes, and customer engagement strategies that drive retention and growth • You have 6+ years of experience as a growth marketer or in a marketing science role, with deep empathy for growth marketers’ measurement needs • You have experience navigating complex Enterprise client stakeholder teams, environments, and business challenges • You have a fluent understanding of paid media buying • You might describe yourself as a ‘measurement nerd’. You light up when you talk about experimentation and you get tons of energy from data analysis and storytelling • You have experience in a customer relationship management role and have the ability to interact and collaborate with key stakeholders within customer organizations • You are a wizard of productivity. Coworkers are in awe of your ability to produce very high quality work at a rapid pace and while context-switching across tasks • You have a demonstrated track record in an early-stage company or highly ambiguous environment where you need to juggle multiple projects at once • You are scrappy and resourceful; you unpromptedly fill any gaps necessary to keep your customers happy • You have strong written communication and experience presenting to customers and executives, particularly in an Enterprise environment.

🏖️ Benefits

• Flexible PTO - take time when you need it! • Equity – Startup environment with part-ownership in our successes • Top of the line health, dental, and vision insurance - multiple plan options so you can pick what fits you best • WFH stipend to support the set up you need to be productive • Events & Offsites – opportunities to connect and celebrate in real life! • Free Lunch – Grab a bite on us when you choose to work from the office (hub locations include SF, NYC and Seattle) • New Parent Leave – take time to welcome your newest Hausmate