Leave of Absence Specialist

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HCM Unlocked

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

👥 HR Tech

🤝 B2B

HR Tech • B2B • Consulting

HCM Unlocked is a global Human Capital Management (HCM) Managed Service Organization (MSO) that provides comprehensive support to clients in the areas of payroll processing, HR administration, benefit administration, recruiting, data analytics, and technology consulting. Their team of experienced professionals includes HR specialists, benefits experts, payroll processors, and data analysts, ensuring high-quality service and support. HCM Unlocked helps organizations focus on their core business by outsourcing administrative services, thereby reducing costs and risks associated with internal HR functions.

📋 Description

• Administer end-to-end leave of absence processes, including intake, eligibility determination, documentation, tracking, and return-to-work coordination. • Apply and interpret federal, state, and local leave laws, including but not limited to FMLA, ADA, state family and medical leave programs, military leave, and company-specific leave policies. • Ensure accurate and timely processing of leave events in accordance with regulatory requirements and client policies. • Monitor leave timelines, certifications, and notices to ensure full compliance and audit readiness. • Serve as a trusted leave subject-matter expert for assigned managed service clients. • Respond to client and employee inquiries regarding leave eligibility, rights, responsibilities, and status with clarity and professionalism. • Proactively identify potential compliance risks and partner with internal teams to resolve issues. • Maintain consistent service levels while managing multiple client accounts. • Utilize a leave administration technology platform to manage leave data, workflows, notices, and reporting. • Ensure accuracy of leave data across systems and coordinate with payroll, benefits, and HRIS teams as needed. • Document leave cases thoroughly to support compliance, reporting, and client transparency. • Maintain a high level of accuracy in all leave determinations, communications, and system entries. • Follow established standard operating procedures while identifying opportunities for process improvement. • Support audits, quality reviews, and client escalations as needed. • Stay current on evolving leave regulations and best practices.

🎯 Requirements

• 25 years of experience in leave of absence administration • Strong working knowledge of FMLA, ADA, and applicable state and local leave laws • Experience supporting leave administration in a multi-client, shared services, or managed services environment preferred • Demonstrated ability to interpret regulations and apply them to complex, real-world scenarios • High attention to detail and commitment to accuracy • Strong written and verbal communication skills with a customer-service mindset • Experience using leave administration technology and HR systems.

🏖️ Benefits

• Health insurance (medical, dental, vision, and life) • Voluntary benefits • Pet insurance • Retirement plan • PTO