
HR Tech • B2B • Consulting
HCM Unlocked is a global Human Capital Management (HCM) Managed Service Organization (MSO) that provides comprehensive support to clients in the areas of payroll processing, HR administration, benefit administration, recruiting, data analytics, and technology consulting. Their team of experienced professionals includes HR specialists, benefits experts, payroll processors, and data analysts, ensuring high-quality service and support. HCM Unlocked helps organizations focus on their core business by outsourcing administrative services, thereby reducing costs and risks associated with internal HR functions.
October 18

HR Tech • B2B • Consulting
HCM Unlocked is a global Human Capital Management (HCM) Managed Service Organization (MSO) that provides comprehensive support to clients in the areas of payroll processing, HR administration, benefit administration, recruiting, data analytics, and technology consulting. Their team of experienced professionals includes HR specialists, benefits experts, payroll processors, and data analysts, ensuring high-quality service and support. HCM Unlocked helps organizations focus on their core business by outsourcing administrative services, thereby reducing costs and risks associated with internal HR functions.
• Own assigned client portfolios, prioritize SLA and deadlines, maintain accurate timelines and status updates. • Build strong client relationships across all levels, lead tax meetings, communicate proactively, and manage expectations. • Educate by translating complex tax issues into clear, actionable business terms. • Research and resolve tax notices end-to-end, prepare agency responses, secure abatements, and coordinate payments/amendments all while providing timely and effective updates to the client. • Conduct payroll tax audits, validate account numbers and SUI rates, review jurisdiction exposure, and support examinations. • Partner with internal resources to coordinate dependencies, ensure accuracy, and deliver excellent client service. • Support mergers, acquisitions, restructurings, FEIN/entity changes, and historical research projects. • Follow standard procedures, maintain client files and trackers, update SOPs, and ensure audit readiness and drive process improvement when needed. • Accurately track billable time daily, maintain 7585% utilization and =90% realization, and support margin goals through efficient delivery.
• 4+ years of payroll tax compliance experience (registrations, notice resolution, audits) • Strong understanding of federal, state, and local payroll tax rules and filing calendars, and stays current as regulations change • Client-facing experience with HR and executive leadership. • Proven ability to manage multiple client accounts and competing deadlines with strong organizational skills, collaboration efforts, and critical thinking. • Experience with one or more payroll platforms (ADP, UKG, Paylocity, Dayforce etc.) and with state and federal agency portals • Intermediate to advanced Excel skills (pivots, lookups, reconciliations)
• Health insurance • Professional development opportunities
Apply NowOctober 17
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