Associate Principal, Partner Success – Care Partnerships

🕒 May 22

🇺🇸 United States – Remote

💵 $120k - $190k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Headway

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness

Headway is a platform that connects individuals with mental health providers, helping them find the right fit according to their needs and insurance coverage. By partnering with numerous insurance providers, Headway ensures that users can access mental health care affordably. It offers both in-person and virtual care options, and manages the payment and billing processes for a hassle-free experience. The platform's aim is to simplify the search and access to therapy and psychiatric support for users, allowing them to focus on their mental health without the administrative burdens.

📋 Description

• Responsible for the happiness of our care partners • Manage executive steering committees and serve as the face of Headway • Build and grow relationships with care partners’ teams and leadership • Leverage data to generate insights and identify new opportunities for partnership growth • Collaborate with cross functional, internal stakeholders to deliver insights to inform product and operations strategy

🎯 Requirements

• 7+ years of experience in the healthcare space, preferably in roles within Customer Success, or in Strategic Customer-facing roles • Deep exposure to health system or provider group models and economics • Relationship builder who enjoys forging meaningful bonds across all levels of an organization • Thrives in ambiguity and seeks out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy • Operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat • Seeks an environment that fosters individual growth through open-feedback and high-autonomy • Motivated by the opportunity to face off against one of our generation’s defining problems: access to mental healthcare.

🏖️ Benefits

• Equity compensation • Medical, Dental, and Vision coverage • HSA / FSA • 401K • Work-from-Home Stipend • Therapy Reimbursement • 16-week parental leave for eligible employees • Carrot Fertility annual reimbursement and membership • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st • Flexible PTO • Employee Assistance Program (EAP) • Training and professional development