Associate Principal, Payer Partnerships

September 24

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Logo of Headway

Headway

Healthcare Insurance • Wellness

Headway is a platform that connects individuals with mental health providers, helping them find the right fit according to their needs and insurance coverage. By partnering with numerous insurance providers, Headway ensures that users can access mental health care affordably. It offers both in-person and virtual care options, and manages the payment and billing processes for a hassle-free experience. The platform's aim is to simplify the search and access to therapy and psychiatric support for users, allowing them to focus on their mental health without the administrative burdens.

201 - 500 employees

Founded 2019

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• Be responsible for long term management of health plan partnerships with some of the largest health plans in the US • Navigate contract strategy and renegotiations to optimize partnership structure and success • Build and grow relationships with health plan teams and leadership across multiple functions (Network, Sales/Commercial, Product) • Lead market analysis and own healthcare research to shape strategy • Leverage data to generate insights and identify new opportunities for partnership growth • Manage meetings with health plan senior leaders and serve as the face of Headway • Collaborate with cross functional internal stakeholders (Strategy, Product, Operations) to deliver insights informing product and operations strategy • Own high-impact objectives to support continued growth with strategic partners

🎯 Requirements

• Minimum of 9+ years of experience in the healthcare space, preferably in roles within Customer Success, Business Development, or in Strategic customer-facing roles • Deep exposure to payer business models and economics • Relationship builder, able to forge meaningful bonds across all levels of an organization • Thrive in ambiguity and drive towards outcomes • Highly data-driven and a self-starter; able to drive complex analyses and translate ambiguous problems into actionable insights • Operationally excellent; able to manage multiple high impact customers and large volume of moving pieces • Motivated by improving access to mental healthcare

🏖️ Benefits

• Equity Compensation • Medical, Dental, and Vision coverage • HSA / FSA • 401K • Work-from-Home Stipend • Therapy Reimbursement • 16-week parental leave for eligible employees • Carrot Fertility annual reimbursement and membership • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st • Flexible PTO • Employee Assistance Program (EAP) • Training and professional development

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