Affiliate Relations Associate

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🔥 11 minutes ago

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Health Advocate

1001 - 5000 employees

⚕️ Healthcare Insurance

Healthcare Insurance

Health Advocate is a company dedicated to making healthcare easier for organizations and their members. Utilizing a combination of personal support, data, and technology, they offer a whole-person approach to improve health outcomes, reduce absenteeism and presenteeism, and lower costs. Their services include health advocacy and navigation, clinical care management, emotional health support, and personalized well-being programs. Health Advocate caters to over 12,500 organizations, offering 24/7 support in over 250 languages and ensuring HIPAA compliance and NCQA certification.

📋 Description

• Your primary accountability is to recruit, verify, document, and maintain a compliant and responsive affiliate behavioral health network aligned with operational demand. • Maintain a pipeline of qualified affiliate counselors and behavioral health professionals. • Proactively identify regional coverage gaps and escalate needs appropriately. • Ensure screening activities are documented accurately and timely. • Verify contractor licenses and certifications through appropriate state databases. • Confirm affiliates are in good standing prior to service delivery. • Ensure required documentation is complete before onboarding.

🎯 Requirements

• Minimum one year of experience in project administration, human resources, or customer service (healthcare industry preferred) • Confidence conducting structured phone interviews • Strong organizational skills with high attention to detail • Intermediate knowledge of Microsoft Word and Excel • Ability to manage multiple tasks with accuracy and timeliness • Professional written and verbal communication skills.

🏖️ Benefits

• Health Advocate's employees enjoy helping people every single day. • Employees are given the training they need to do their jobs well. • They work with supervisors and staff who are supportive and friendly. • Employees have room to grow, and many of Health Advocate's supervisors are promoted from within the company.

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