Account Manager

🔥 4 minutes ago

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Logo of Healthcare Management Administrators

Healthcare Management Administrators

201 - 500 employees

Founded 1986

⚕️ Healthcare Insurance

🤝 B2B

Healthcare Insurance • B2B

<Healthcare Management Administrators> is a service-oriented health plan administrator that designs and delivers high-quality, affordable self-funded health plans for employers. The company provides benefits administration, member portals, customer care, and access to a large provider network in the Pacific Northwest, helping employers manage claims, ID cards, provider search, and care navigation. HMA focuses on improving member outcomes and reducing employer health plan costs through proactive, people-first solutions and experienced plan management.

📋 Description

• Represent Client Success by participating in finalist meetings and implementation • Owns preparation, delivery and execute of renewal strategy • Build strong relationships with key stakeholders and demonstrate HMA value • Recommend products and services relevant to client needs by reviewing data and listening to customer needs through regular touchpoints • Regularly updates CRM to communicate client and broker activities across the organization • Brings new insights from industry events, client and broker meetings and competitor information to supplement client success strategy • Serve as a subject matter expert for client success functions by participating in projects as needed

🎯 Requirements

• BA degree in healthcare related field, communications, business administration preferred • WA State Agents License, Life & Disability or other professional designation (e.g., CEBS, HIAA) preferred upon hire. May be completed within first 90 days upon hire • 1-2 years’ experience in the health insurance industry • 1-2 years working directly with clients/brokers • 2 years of account management experience • Extensive knowledge of ERISA, Benefit Plan Management, Self-Funded Benefit Plans and Stop Loss • Strong written and verbal communication skills. • Professional presence and appearance. • Ability to engage in community/ networking opportunities outside of normal business hours

🏖️ Benefits

• Seventeen (IC) days paid time off (individual contributors) • Eleven paid holidays • Two paid personal and one paid volunteer day • Company-subsidized medical, dental, vision, and prescription insurance • Company-paid disability, life, and AD&D insurances • Voluntary insurances • HSA and FSA pre-tax programs • 401(k)-retirement plan with company match • Annual $500 wellness incentive and a $600 wellness reimbursement • Remote work and continuing education reimbursements • Discount program • Parental leave • Up to $1,000 annual charitable giving match

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