IT Services Manager

Job not on LinkedIn

5 hours ago

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

💵 $119k - $163.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

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Healthesystems

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Healthcare Insurance • Technology • B2B

Healthesystems is a company that specializes in transforming the workers' compensation pharmacy and ancillary benefits management experience through advanced technology, human-centered service, and industry expertise. They focus on providing an integrated experience for their customers in the realm of workers' compensation, offering services such as pharmacy management, clinical services, data analytics, and claims technology. Their commitment involves innovation and care in managing the complexities of workers' compensation claims, including the clinical and cost management of therapies and pharmaceuticals for injured workers.

201 - 500 employees

⚕️ Healthcare Insurance

🤝 B2B

📋 Description

• Responsible for the planning, implementation, monitoring, and management of information technology assets which support the company’s operations. • Manage enterprise-wide projects and oversee the work of technical staff engaged in system design, development, and maintenance activities in order to provide project oversight, support, and coordination. • Responsible for the daily management and monitoring of the computing environment, ensuring 24x7 high availability, reliability, and capacity. • Lead team in the implementation of enterprise-class system, hybrid-cloud, databases, physical and virtual server infrastructure, and monitoring tools. • Manage IT Services staff, providing direction, coaching and professional development. • Review detailed design specifications for highly complex and large-scale systems in order to plan and facilitate the infrastructure platforms required. • Create and maintain action plans to meet uptime/redundancy requirements for core systems/offices. • Maintain DR site failover readiness. • Prepare and present system performance, SLA and KPI reports. • Interface with vendors for the procurement of new technologies. • Ensure the appropriate level of after-hours maintenance and on-call support. • Ensure effective diagnoses and isolation of complex system problems; formulation and implementation of effective solutions to resolve system problems and prevent recurrence.

🎯 Requirements

• Bachelor's degree from four-year college or university and 2-5 years related experience and/or training; or equivalent combination of education and experience. • At least 4 years of IT Services experience. • Minimum of one year of technical leadership and/or departmental management experience. • Strong written and verbal communication skills including ability to develop presentations and present to management. • Experience in data center and hybrid-cloud operations, system monitoring and security management. • Expertise in operations metrics, monitoring and management. • Expertise in executing procedures, quality assurance and general work flow processes. • Proven leadership abilities and exceptional interpersonal, communication and analytical skills. • Experience supporting Application Development teams in an Agile environment. • Excellent organizational and planning skills. • Ability to achieve positive and successful results in a fast paced changing environment.

🏖️ Benefits

• healthcare coverage • PTO • paid holidays • 401(k) • company-provided life insurance/disability coverage • wellness options • more.