Hedonist Artisan Chocolates, LLC
11 - 50 employees
Founded 2007
👥 B2C
🛍️ eCommerce
🛒 Retail
B2C • eCommerce • Retail
Hedonist Artisan Chocolates, LLC is a maker of handcrafted chocolates located in Rochester, NY, specializing in a variety of chocolate products including Valentine’s Day gifts, chocolate gift baskets, and vegan options. The company emphasizes the enjoyment of chocolate as a luxury experience and offers a range of customization options for events and corporate gifts. Their chocolates are crafted with fresh ingredients, focusing on quality and indulgence to provide customers with a delightful sensory experience.
Customer Success, Biz Ops
Job not on LinkedIn
🕒 April 1
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Hedonist Artisan Chocolates, LLC
11 - 50 employees
Founded 2007
👥 B2C
🛍️ eCommerce
🛒 Retail
B2C • eCommerce • Retail
Hedonist Artisan Chocolates, LLC is a maker of handcrafted chocolates located in Rochester, NY, specializing in a variety of chocolate products including Valentine’s Day gifts, chocolate gift baskets, and vegan options. The company emphasizes the enjoyment of chocolate as a luxury experience and offers a range of customization options for events and corporate gifts. Their chocolates are crafted with fresh ingredients, focusing on quality and indulgence to provide customers with a delightful sensory experience.
📋 Description
• Troubleshoot and manage day to day customer communications and support requests • Project manage new customer onboarding, including data migration, account setup, and training • Maintain product FAQ documentation • Update customers on newly released and upcoming product improvements • Gather product feedback and help define product requirements • Contribute to building a kind and winning company culture
🎯 Requirements
• Kind and collaborative people • Someone excited to build business functions from the ground up while growing their skills and scope • You have performed and enjoy training and working with customers in a support capacity • You’ve worked with databases in some capacity (you don’t need to know how to code) • You have experience working in a B2B (especially SMB) technology setting • Excellent communication and collaboration abilities • Strong problem-solving skills and meticulous attention to detail • Eye for design
🏖️ Benefits
• Healthcare
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