Heidelberg Materials
10,000+ employees
Construction • Manufacturing • Sustainability
Heidelberg Materials is one of the world's largest integrated manufacturers of building materials and solutions, operating in around 50 countries. The company specializes in the production of cement, aggregates, ready-mixed concrete, and asphalt, which are essential for the construction of housing, infrastructure, and industrial facilities. Heidelberg Materials is committed to sustainability, focusing on decarbonizing the construction industry and innovating with products like the world's first carbon captured net-zero cement.
Head of Regional Operations
🔥 5 minutes ago
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Heidelberg Materials
10,000+ employees
Construction • Manufacturing • Sustainability
Heidelberg Materials is one of the world's largest integrated manufacturers of building materials and solutions, operating in around 50 countries. The company specializes in the production of cement, aggregates, ready-mixed concrete, and asphalt, which are essential for the construction of housing, infrastructure, and industrial facilities. Heidelberg Materials is committed to sustainability, focusing on decarbonizing the construction industry and innovating with products like the world's first carbon captured net-zero cement.
📋 Description
• Take full ownership of local IT operations across Europe, AMWA, and APAC. • Consolidate what is currently a patchwork of country-level teams, vendors, and operating models into one coherent, centrally governed operations organisation with clear accountability and consistent standards. • Build and form regional IT operations leadership teams: recruit, develop, and empower strong regional leads who can run day-to-day operations with autonomy while delivering against global standards. • Run local onsite support and field engineering across offices, plants, quarries, and production sites. • Deliver against SLAs that meet country expectations. • Restructure regional operations to drive savings: identify overlaps, eliminate duplication, optimise team sizes, renegotiate vendor contracts, and design smarter support models—while maintaining or improving service quality. • Own vendor management and third-party relationships for regional IT operations: manage outsourcing partners, negotiate contracts, enforce SLAs, and ensure that external providers deliver the same quality and responsiveness as internal teams. • Establish a unified incident management and escalation framework across all regions. • Collaborate with the global Infrastructure team to drive infrastructure standardisation across sites.
🎯 Requirements
• Proven experience running regional or global IT operations in a large, complex organisation—ideally spanning both office environments and industrial sites (plants, quarries, production facilities). • Demonstrated experience in restructuring IT operations organisations: you have consolidated teams, redesigned operating models, and delivered cost savings while maintaining or improving service quality. • Deep expertise in IT operations across the full stack: end-user computing, onsite support, field engineering, network and infrastructure operations, and industrial/OT-adjacent IT. • Strong vendor management and negotiation skills: you have managed large outsourcing relationships, renegotiated contracts, and held third parties accountable for delivery against demanding SLAs. • Proven crisis management capability: you have led responses to major IT incidents, disaster recovery scenarios, and cyber security events. • Experience defining, negotiating, and delivering against SLAs in multi-country environments. • Strong understanding of IT security, compliance, and risk management as they relate to infrastructure and operations. • Experience with ITIL or comparable service management frameworks—not as a theoretical exercise, but as a practical foundation for running disciplined, measurable operations. • Excellent senior stakeholder management: you are credible with country Managing Directors, plant managers, and central IT leadership alike. • Outstanding organisational and coordination skills: you manage complexity across regions, time zones, vendors, and internal teams without losing control or visibility. • A leader who builds strong teams: you attract, develop, and retain operational talent. • Financial discipline: you manage operational budgets, track cost per user, and deliver savings targets. • Resilience, stamina, and a genuine appetite for a demanding role.
🏖️ Benefits
• Flexible working time models with up to 50% remote working within Germany • 30 vacation days plus additional special vacation days • Attractive compensation with profit share/bonus, Christmas, and vacation payment • Multiple learning & development options: support of job-related further training, various technical and leadership development program • JobTicket, JobBike and further special conditions and discounts for e.g., gyms • Company fitness room, various sports classes, health, and prevention campaigns • Individual onboarding with buddy program as well as various networking initiatives (Network of Women, International Network etc.) • Modern headquarters next to the river Neckar with ergonomic workplaces and height-adjustable desks • Canteen with discounted and healthy meals • Bicycle and underground parking with charging stations – for e-bike and car
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