Franchise Business Consultant

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🕒 May 27

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Logo of Heights Wellness Retreat

Heights Wellness Retreat

1001 - 5000 employees

🧘 Wellness

💄 Beauty

👥 B2C

Wellness • Beauty • B2C

Heights Wellness Retreat is a consumer-focused wellness and spa brand offering therapeutic massage, advanced skincare (facials), and a suite of wellness technologies like cryotherapy, red light therapy, infrared sauna, salt therapy, and lymphatic drainage. Building on a legacy as Massage Heights, the company provides personalized, membership-driven care that emphasizes routine, recovery, and longevity through combined hands-on therapies, sensory-designed environments, and technology-enhanced treatments. It operates as a franchised network of Retreat locations focused on proactive, recurring whole-body wellness.

📋 Description

• Partner with franchisees to review business performance and identify opportunities. • Provide coaching in operations, staffing, training, marketing, and guest experience. • Review financial performance and recommend improvements. • Conduct site visits to ensure compliance and guest experience standards. • Provide coaching to help franchisees reach growth and profitability goals. • Collaborate with internal teams to deliver resources and best practices.

🎯 Requirements

• 3+ years in franchise operations, multi-unit management, or consulting. • Strong analytical skills with the ability to interpret P&Ls and KPIs. • Excellent communication and coaching abilities. • Experience in membership-driven wellness and/or fitness industries. • Willingness to travel throughout the United States regularly (up to 50% of time).

🏖️ Benefits

• Competitive pay + performance incentives • Health, dental, vision coverage • PTO, 401K • Growth and career development opportunities

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