Director of Technology

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Backpack Healthcare

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness

Backpack Healthcare is a provider of accessible, inclusive, and comprehensive mental health services for pediatrics, individuals, and families. They focus on breaking barriers to provide mental and emotional care through therapy, psychiatry, and medication management. Backpack Healthcare is dedicated to solving the youth mental health crisis by making care more personal, accessible, and inclusive, ensuring greater access for children, teens, and their families. The company is in-network with Medicaid and major insurances, aiming to address and support mental health needs efficiently. Their unique model is designed to intervene swiftly, offering specialized care tailored to the unique needs of each individual and family.

📋 Description

• Develop and execute the company's technology vision and roadmap. • Partner with executive leadership to align technology investments with business goals. • Guide technology decisions that support innovation, scalability, security, and long-term growth. • Manage technology budgets, vendor relationships, and resource planning. • Build project plans, timelines, and delivery roadmaps that keep initiatives on track. • Lead, mentor, and grow a high-performing software engineering organization. • Foster a culture of innovation, collaboration, accountability, and continuous improvement. • Participate directly in software development through architecture design, coding, technical reviews, and pull requests. • Establish engineering best practices, CI/CD pipelines, automated testing, observability, and DevOps excellence. • Ensure our platforms remain secure, reliable, scalable, and high-performing. • Partner closely with business and clinical leaders to transform ideas into impactful technology solutions. • Help prioritize product investments based on business value and customer impact. • Lead sprint planning, roadmap execution, and delivery accountability. • Incorporate customer and provider feedback into product improvements. • Own Backpack's cybersecurity strategy and security roadmap. • Ensure compliance with HIPAA and healthcare security standards. • Lead vulnerability management, incident response planning, and security governance. • Partner with auditors and third-party vendors on compliance initiatives. • Promote secure software development across the engineering organization. • Lead internal IT operations, SaaS administration, infrastructure, endpoint management, and technology support. • Ensure employees have secure, reliable technology to do their best work. • Develop policies and standards that strengthen operational excellence.

🎯 Requirements

• 8+ years of software engineering experience. • 3+ years leading engineering teams or technology organizations. • Experience as a Director of Technology, Head of Engineering, Engineering Manager, Principal Engineer, CTO, or similar leadership role. • Experience in high-growth SaaS, healthcare technology, or digital health environments. • Proven success leading cross-functional initiatives and technical teams. • You'll bring experience with many of the following: • Modern web application frameworks • API development and system integrations • Cloud platforms (AWS, Azure, or GCP) • Relational and NoSQL databases • DevOps, CI/CD pipelines, and cloud-native architectures • Information security and compliance frameworks • AI and Large Language Model (LLM) technologies • Writing and reviewing production-quality code

🏖️ Benefits

• Annual performance bonus opportunity • Medical, dental, and vision insurance • Paid time off and company holidays • Professional development opportunities • A collaborative, mission-driven culture • The opportunity to build technology that changes lives