Medical Records and Health Information Manager

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Backpack Healthcare

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness

Backpack Healthcare is a provider of accessible, inclusive, and comprehensive mental health services for pediatrics, individuals, and families. They focus on breaking barriers to provide mental and emotional care through therapy, psychiatry, and medication management. Backpack Healthcare is dedicated to solving the youth mental health crisis by making care more personal, accessible, and inclusive, ensuring greater access for children, teens, and their families. The company is in-network with Medicaid and major insurances, aiming to address and support mental health needs efficiently. Their unique model is designed to intervene swiftly, offering specialized care tailored to the unique needs of each individual and family.

📋 Description

• Lead all medical records and release of information operations • Ensure compliance with HIPAA, state regulations, payer requirements, and CARF standards • Design and implement scalable HIM workflows, policies, and tracking systems • Develop reporting metrics to improve efficiency, accuracy, and turnaround times • Partner with Compliance, Legal, Clinical Operations, Technology, and Quality teams • Train and support staff on medical records processes, documentation standards, and privacy best practices • Serve as the organization's subject matter expert for health information management and patient access rights

🎯 Requirements

• 3+ years of experience in Health Information Management, Medical Records, Release of Information, Healthcare Compliance, or a related healthcare operations role (5+ years preferred) • Strong working knowledge of HIPAA Privacy Rules and medical records regulations • Experience managing high-volume medical records requests and sensitive documentation • Excellent organizational skills with exceptional attention to detail • Experience developing workflows, policies, SOPs, and process improvements • Confidence handling complex or legally sensitive requests with sound judgment • Outstanding communication and collaboration skills

🏖️ Benefits

• Health insurance • Flexible working hours • Professional development opportunities