HelloGym
B2B • Fitness • SaaS
HelloGym is an all-inclusive lead management and communications platform designed to revolutionize the operations and growth of fitness companies. By offering services such as gym marketing, sales coaching, and lead management, HelloGym helps gyms enhance member engagement and retention while eliminating staffing issues. The platform is a comprehensive solution that supports gym operators in scaling their business and improving the overall member experience, making it an essential tool for various fitness environments, from small studios to large membership clubs.
Customer Service Representative
Job not on LinkedIn
Yesterday
HelloGym
B2B • Fitness • SaaS
HelloGym is an all-inclusive lead management and communications platform designed to revolutionize the operations and growth of fitness companies. By offering services such as gym marketing, sales coaching, and lead management, HelloGym helps gyms enhance member engagement and retention while eliminating staffing issues. The platform is a comprehensive solution that supports gym operators in scaling their business and improving the overall member experience, making it an essential tool for various fitness environments, from small studios to large membership clubs.
📋 Description
• Deliver excellent service as the first point of contact to our customers • Answer inbound phone calls, identify and resolve caller needs, and provide information • Make outbound appointment setting calls from already generated inquiries • Manage and Monitor SMS (texting platform) and deliver the same amazing customer service as taking calls
🎯 Requirements
• Excellent interpersonal, written, and oral communication skills • Ability to type 40 wpm+ • Previous call center experience preferred • Ability to learn and navigate new software quickly • Fitness industry experience a PLUS!
🏖️ Benefits
• Competitive Base Wages • Group Healthcare Plan • Paid Time Off • Company Training • Career Advancement Opportunities
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