
1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
💼 Consulting
💰 Seed Round on 2016-01
Logistics • Marketing • Consulting
Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions.
🔥 1 minute ago
🌐 Mexico, Brazil, +3 more countries – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🎨 Product Designer (UI/UX)
👻 Ghost score 10%
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1001 - 5000 employees
Founded 2015
📦 Logistics
📣 Marketing
💼 Consulting
💰 Seed Round on 2016-01
Logistics • Marketing • Consulting
Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions.
• Own product design end to end, from problem framing and user flows to wireframes, prototypes, and high-fidelity UI • Design clear, intuitive interfaces for complex, information-dense workflows involving documents, review, and analysis • Partner closely with front-end engineers to ship pixel-accurate, responsive, accessible UI • Talk to users to understand their real workflows and validate designs • Build and maintain a design system and component library as the product grows • Shape the brand and visual language where needed • Work directly with the founders and engineering team to turn a fast-moving roadmap into clean, intuitive, trustworthy experiences
• 3–5 years of product design experience shipping real software, ideally web applications • Strong portfolio showing end-to-end work: flows, interaction design, and polished, professional UI • Fluency in Figma, with comfort prototyping and working from (or building) a design system • Ability to design for complexity, turning dense, expert workflows into something clear and calm • Self-direction and clear communication on a small, distributed team • Fluent with AI tools and active use of them to improve workflow and move faster • Nice to have: Experience designing for expert or professional users (legal, medical, finance, or enterprise) • Nice to have: Comfort with HTML/CSS, or a habit of working closely alongside engineers in code • Nice to have: Brand or visual-identity work beyond product UI • Nice to have: Interest in AI / LLM products and designing for trust
Apply Now🕒 September 11
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