Equipment Service Technician

🕒 June 10

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Henry Schein

10,000+ employees

Founded 1932

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🤝 B2B

Healthcare Insurance • Pharmaceuticals • B2B

Henry Schein is a global company dedicated to servicing a range of medical and dental providers. It offers a comprehensive portfolio of products and solutions, including practice management software, large equipment, and technology services. Founded in 1932, Henry Schein has established itself as a leader in healthcare products and services, with a commitment to improving health and increasing access to care through strategic growth and innovation across its global operations.

📋 Description

• Provides repair services to customers in a courteous and professional manner • May also provide basic installation services to customers on an as needed basis • Complete all on site installation, repair maintenance and test tasks under supervision of a Lead Technician or Project Coordinator • Follow proper troubleshooting steps to diagnose errors on technical problems and determine proper solutions • Comprehends customer requirements and make appropriate recommendations to optimize the customer experience • Maintains and manages proper levels of inventory in van • Produces timely and detailed service reports • Communicates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of assignments • Completes all work orders in a timely manner • Reviews work order with the customer or a responsible staff member prior to departure • All work orders should be closed daily and submitted for billing • Submits all job related paperwork within the required timeframes

🎯 Requirements

• Typically, 2 or more years of field service experience with demonstrated proficiency • Basic mechanical background and customer service background • Typically High School education, vocational training and/or on-the-job training • Associates degree or Technical School Certification is preferred • Basic troubleshooting skills • Independent self-starter • Basic computer skills • Working knowledge of hydraulics, mechanical and electrical systems

🏖️ Benefits

• Complies with all OSHA regulations as outlined in the OSHA manual and training • Maintains and utilizes personal protective equipment when needed

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