Logicalis GmbH
201 - 500 employees
Inforsacom Logicalis GmbH ist ein serviceorientierter IT-Lösungs- und Managed Services-Anbieter, fokussiert auf Netzwerk- und Datacenter-Technologie sowie Unified Communications & Collaboration und Application & Information Management.
System Operator – Night Shift
Job not on LinkedIn
🕒 June 10
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Logicalis GmbH
201 - 500 employees
Inforsacom Logicalis GmbH ist ein serviceorientierter IT-Lösungs- und Managed Services-Anbieter, fokussiert auf Netzwerk- und Datacenter-Technologie sowie Unified Communications & Collaboration und Application & Information Management.
📋 Description
• Responsible for initial communication, documentation and triage of all customer incidents reported to Managed Services NOC. • Supports end user service request fulfillment. • Utilizes Service Now ticketing system for detailed documentation of incident troubleshooting and service request fulfillment. • Escalates issues in accordance with escalation procedures. • Communicates frequently with customers, hardware/software vendors and other support level tiers within Logicalis. • Creates technical and process documentation for troubleshooting purposes. • Understands ITIL and follows predefined incident, problem and change management processes.
🎯 Requirements
• Associate degree in a related field • 1 year experience in Troubleshooting and/or configuration experience with IT Service Desk functions • Windows Operating Systems proficiency • Microsoft Office products proficiency • General networking knowledge • ServiceNow or similar ticketing system tool experience • Nimsoft or a similar IT monitoring system tool experience • Strong troubleshooting skills
🏖️ Benefits
• Health insurance • Professional development opportunities
Apply NowSimilar Jobs
🕒 June 9
B2B Outreach Specialist forging relationships with healthcare providers. Expanding access to telehealth services through active outreach and collaboration.
🕒 June 9
ID360
1 - 10
Associate role in resilience and innovation consulting firm focused on energy efficiency and smart building solutions. Collaborating within a team to deliver measurable results and personal growth opportunities.
🕒 June 9
Client Engagement Specialist monitoring medical alert alarms and managing client communications at Modivcare, with a focus on healthcare support.
🇺🇸 United States – Remote
💵 $21 / hour
💰 $525M Post-IPO Debt on 2024-07
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🕒 June 9
Commercial Kitchen Service Technician collaborating with HVAC and hospitality managers for equipment solutions in the food service industry. Involves troubleshooting, maintaining, and repairing commercial cooking and refrigeration equipment.
🕒 June 9
Oncology Data Specialist responsible for clinical data abstraction for cancer reporting and management. Partnering with healthcare providers to enhance operational efficiency and regulatory compliance.
