Senior Director, Procure to Pay, Global Process Leader

Job not on LinkedIn

🕒 May 28

🇺🇸 United States – Remote

💵 $184k - $263k / year

⏰ Full Time

🟠 Senior

👔 Director

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Henry Schein

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1932

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🤝 B2B

Healthcare Insurance • Pharmaceuticals • B2B

Henry Schein is a global company dedicated to servicing a range of medical and dental providers. It offers a comprehensive portfolio of products and solutions, including practice management software, large equipment, and technology services. Founded in 1932, Henry Schein has established itself as a leader in healthcare products and services, with a commitment to improving health and increasing access to care through strategic growth and innovation across its global operations.

📋 Description

• Own end-to-end process performance and strategy for the Procure-to-Pay (P2P) tower • Serve as the primary business-facing partner for assigned functional leaders • Own escalation accountability for P2P service gaps • Govern the BPO vendor relationship for the P2P tower • Lead daily and weekly operating cadence to manage invoice volumes, payment runs, capacity, throughput, and backlog • Own SLA and KPI performance across P2P • Forecast demand trends and align vendor staffing and capacity plans accordingly • Ensure execution and documentation of process controls and audit requirements • Build and prioritize continuous improvement pipeline including automation and simplification • Partner with Process Excellence and Digital teams to deliver measurable productivity gains across P2P

🎯 Requirements

• 12 or more years of professional experience of increasing responsibility and complexity in process operations or IT service delivery leadership roles • 7 or more years of management experience • Strong operational leadership with deep understanding of P2P processes • Expertise in P2P KPI management, root cause analysis, and structured escalation frameworks • Experience managing outsourced or hybrid retained-vendor delivery models • Capacity planning and workforce optimization capability • Experience managing outsourced service providers and SLA-based environments • Demonstrated experience leading or partnering on automation, AI-enabled workflow, or intelligent process redesign initiatives • Demonstrated track record of driving year-on-year productivity improvement • Excellent oral and written communication skills for effective collaboration

🏖️ Benefits

• Medical, Dental and Vision Coverage • 401K Plan with Company Match • PTO [or sick leave if applicable] • Paid Parental Leave • Income Protection • Work Life Assistance Program • Flexible Spending Accounts • Educational Benefits • Worldwide Scholarship Program • Volunteer Opportunities