Ecommerce Specialist, Shopify, Klaviyo – 6-Month Contract

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Heroes

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🛍️ eCommerce

👥 B2C

🏪 Marketplace

💰 $50k Pre Seed Round - Deposit Heroes on 2024-06

eCommerce • B2C • Marketplace

Heroes is a fast-growing, multi-brand company that scales small and medium-sized consumer brands on global marketplaces using data-driven strategies, operational excellence, and creative marketing. It operates and supports flagship consumer brands (e. g. , Boba, Trunki, Snuggle Me Organic, Tutti Bambini), manages marketplace and e-commerce operations, supply chain, and marketing across multiple countries, and recruits for roles in commercial, finance, and operations.

📋 Description

• Manage the day-to-day running of our Shopify store, ensuring products, collections and content are up to date. • Support the execution of promotional campaigns, seasonal launches and trading activity across multiple brands. • Maintain product listings, imagery, pricing and merchandising to deliver an excellent customer experience. • Coordinate with design, marketing and development agency to ensure timely delivery of ecommerce initiatives. • Monitor website performance and provide insights to improve conversion, revenue and customer experience. • Assist with reporting on key ecommerce KPIs, including sales, conversion rate, average order value and customer behaviour. • Support the implementation of website improvements, testing and optimisation opportunities. • Support the CRM team with email marketing campaigns and schedule handled on Klaviyo.

🎯 Requirements

• 2+ years' experience in an ecommerce or digital trading role. • Hands-on experience managing a Shopify store is essential. • Strong understanding of ecommerce merchandising, product management and online trading best practices. • Comfortable working with spreadsheets and analysing ecommerce performance data. • Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. • Strong attention to detail and a proactive, problem-solving mindset. • Experience with Google Analytics (GA4), Shopify reporting or similar ecommerce analytics tools. • Experience with CRM and email marketing platforms (such as Klaviyo) is a plus.

🏖️ Benefits

• Remote work