Courseware Developer

Job not on LinkedIn

🔥 3 minutes ago

🌐 Mexico, India – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

👻 Ghost score 10%

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Logo of Hewlett Packard Enterprise

Hewlett Packard Enterprise

10,000+ employees

🏢 Enterprise

🔧 Hardware

🤖 Artificial Intelligence

💰 $1.5G Post-IPO Equity - Hewlett Packard Enterprise on 2025-04

Enterprise • Hardware • Artificial Intelligence

Hewlett Packard Enterprise is an enterprise-focused technology company that delivers infrastructure, software, and services to help organizations build, manage, and secure hybrid cloud and AI-enabled environments. The company’s offerings — reflected in the provided text — include servers and high-performance computing (HPE ProLiant, HPE Cray), enterprise storage (HPE Alletra), networking products and services (HPE Aruba, Juniper partnership), AI platforms and turnkey AI factories, hybrid cloud and as-a-service offerings (GreenLake), security and networking (Zero Trust, SASE), and a broad portfolio of professional, advisory, and support services. HPE positions itself as a partner for large organizations modernizing data centers, deploying AI at scale, and adopting hybrid cloud operations.

📋 Description

• Design, develop, deliver, and maintain customer-facing user content • Produce concepts, networking feature tasks, in-product content, installation instructions, illustrations, video scripts, course modules, and other deliverables • Collaborate with stakeholders and subject matter experts to identify requirements and customer needs • Analyze specifications and product descriptions and recommend learning approaches • Learn the customer experience through hands-on use of networking products • Follow established style and process guidelines • Lead technical documentation projects as needed • Translate complex technologies into easy-to-use customer content

🎯 Requirements

• 5+ years of experience producing technical content • BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification or comparable experience • Ability to produce high-quality, accurate, and easy-to-use technical content, preferably for advanced software products • Good understanding of cloud computing, automation, networking, data centers, security, or other advanced software technology • Ability to research complex technical concepts independently and collaboratively • Familiarity with XML authoring, content management, and courseware development tools • Strong problem-solving skills • Excellent communication and collaboration skills • Ability to utilize AI tools to scale content creation while retaining high-quality output • Preferred: hands-on experience with routing, switching, security, network automation, virtual machines, containers, cloud services, cloud networking, data centers, or network security • Preferred: familiarity with DITA/XML, Markdown, MS PowerPoint, Agile, JIRA, HPE Aruba Networking, HPE Juniper Networking, and industry network certifications

🏖️ Benefits

• Comprehensive benefits supporting physical, financial, and emotional wellbeing • Personal and professional development programs • Flexible work arrangements to manage work and personal needs • Inclusive workplace and equal employment opportunity • Accessibility accommodations during the application or interview process

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