Junior Team Leader, Outbound Telesales

🔥 2 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

☎️ Telesales

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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hey contact heroes GmbH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2021

🤝 B2B

👥 B2C

👥 HR Tech

B2B • B2C • HR Tech

hey contact heroes GmbH is a company focused on providing exceptional customer service with a flexible work environment that allows employees to work from any location within Germany. They emphasize diversity and inclusion, support employee development through various career stages, and offer profit-sharing incentives. The company is known for its commitment to equal opportunities and employee satisfaction, fostering a collaborative and innovative workplace culture.

📋 Description

• Provide functional and operational leadership for an outbound telesales team • Manage and develop the team based on relevant sales KPIs and targets • Conduct regular coaching sessions, feedback discussions, and call analyses • Motivate the team and support the development of sales skills • Identify opportunities for optimization and implement appropriate measures • Ensure high quality, productivity, and target achievement in day-to-day operations • Work closely with Operations and other internal stakeholders

🎯 Requirements

• At least 6 months of experience as a team leader, coach, or in a comparable leadership role in Sales/Outbound, or at least 12 months of experience as an outbound agent • Solid experience in telesales or telephone-based sales • Strong understanding of sales metrics and performance management • Enjoy leading, motivating, and developing people • Excellent communication skills, assertiveness, and a solution-oriented approach • Independent, structured, and reliable working style • Based in Germany • Application including a CV and brief details of experience leading and developing outbound/sales teams

🏖️ Benefits

• 100% remote work within Germany • A position of responsibility with genuine scope to make an impact • Short decision-making processes and direct communication • A dynamic working environment with a high degree of autonomy • A team where ideas and professional development are actively encouraged • Modern digital work structures