VP Payroll & Benefits – Services & Operations

🔥 1 hour ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

HiBob

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $150M Series D - HiBob on 2023-09

HR Tech • SaaS • B2B

HiBob is a cloud-based people platform designed to connect HR, payroll, and finance data into a single system to manage the entire employee lifecycle. It provides a core HR system of record, payroll (US and UK), benefits administration, time and attendance, talent management (hiring, onboarding, performance, learning), workforce and compensation planning, people analytics, and embedded AI features to automate workflows and generate insights. HiBob targets HR, Finance, IT, payroll teams and business leaders with a configurable, enterprise-capable SaaS product focused on automation, employee self-service, and actionable people analytics.

📋 Description

• Define and lead the strategy for Payroll Services & Operations across the US and UK. • Build a repeatable US payroll services motion that drives market penetration and supports growth from SMB to mid-market. • Scale the UK payroll services model to support continued growth and increasing customer complexity. • Lead payroll implementation and services delivery with a focus on quality, speed, predictability, and customer experience. • Improve operational excellence across payroll services and operations, driving scalability, efficiency, and strong customer outcomes. • Partner closely with Product and Payroll leadership to identify and address critical product and operational gaps. • Build pragmatic interim solutions through services and operations where needed to support customer success and market momentum. • Work closely with Customer Success leaders in the US and EMEA to strengthen ongoing payroll customer experience and materially influence retention and expansion. • Lead and develop a high-performing payroll services organization through a period of rapid growth and scale. • Leverage AI, automation, and innovative problem solving to improve how payroll services are delivered and scaled. • Own payroll services revenue and P&L, ensuring strong business performance while supporting HiBob’s broader growth strategy.

🎯 Requirements

• Strong US payroll experience is required. • At least 5 years of leadership experience managing payroll services or payroll operations in a B2B SaaS environment. • Proven experience scaling payroll services and/or operations in a high-growth or evolving business. • Track record of improving implementation quality, speed, predictability, and customer outcomes. • Strong commercial acumen, with experience owning or influencing revenue, P&L, and business performance. • Experience building services models that support growth from SMB through mid-market. • Strong cross-functional leadership skills, with the ability to work effectively across Product, Engineering, Customer Success, Sales, and Operations. • Innovative mindset with experience using AI, automation, or new operating approaches to improve scale and execution.

🏖️ Benefits

• Equity in a global, high-growth HR tech SaaS leader • 401(k) with a 3% company match starting Day 1 • $2,500 employee referral bonus • Medical, dental, and vision coverage from day one • $1,920 annual wellness stipend to support your physical and mental wellbeing • Annual Headspace membership and expanded wellness benefits • Hybrid working model for Bobbers in the NY metro area • Temporary work from anywhere for up to 2 months per year (after 6 months) • Generous paid time off and company holidays to rest, recharge, and enjoy • Bob Balance Days – 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter • Your birthday off — plus a special gift from us • Home office allowance to set up your ideal workspace • Two paid Social Impact days each year to give back to causes you care about • Frequent team and company social events, both in-person and virtual • Dog friendly office