Technical Support Engineer, Java

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🔥 0 minutes ago

🇩🇴 Dominican Republic – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

📞 Support Engineer

👻 Ghost score 15%

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Logo of HICX

HICX

51 - 200 employees

Founded 2008

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

HICX is a company specializing in supplier management solutions. It offers a comprehensive Supplier Information Management (SIM) platform that facilitates supplier onboarding, data management, compliance, and experience management. HICX delivers a seamless supplier experience by integrating data and workflows in a no-code, low-code environment, ensuring that suppliers can efficiently interact with businesses. This flexibility helps large enterprises tailor solutions without IT bottlenecks and offers a consistent and productive relationship with suppliers. HICX serves major global companies, helping them build strong and frictionless supply chains.

📋 Description

• Debug and resolve code-level issues identified by support analysts, representing approximately 80% of the role. • Implement minor enhancements and functional improvements, representing approximately 20% of the role. • Contribute to the evolution of HICX’s enterprise SaaS supplier-management product. • Collaborate within the technical support function without handling support tickets directly.

🎯 Requirements

• Minimum 2 years in professional Java programming with experience in application design, software development, and maintenance. • A BSc in Computer Science or similar field. • English language fluency. • Very good communication skills. • Good team player and ability to exchange information and support with co-workers. • Solid understanding of engineering best practices. • Good knowledge of Object-Oriented Programming techniques. • Good knowledge of scripting languages like Groovy. • Good knowledge of SQL and database systems such as PostgreSQL and MySQL. • Good knowledge of web standards (HTML, JavaScript, etc.). • Quick learner and adapter of new frameworks and technologies. • Attention to detail and creativity in improving processes and meeting business requirements. • Good knowledge and practical experience in automated testing practices (Unit, Integration & Acceptance). • Practical experience with REST APIs and microservices. • Desirable: CI/CD, cloud provider technologies, DevOps, Git, Maven, Eclipse, Spring/Spring Boot, Hibernate, distributed systems architecture, Agile methodologies, Docker, Kubernetes, J2EE technologies, Vue.js or React, and BPMN frameworks such as Activity.

🏖️ Benefits

• Work from anywhere in Dominican Republic - we are a fully remote company. • Flexible PTO - 25 days of paid holiday per year + 3 Public Holidays. • Additional PTO during employees' birthdays. • Competitive pay based on skills and location. • Work with a diverse, international team.

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