Employee Benefits Account Manager

🔥 12 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Higginbotham

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1948

🤝 B2B

👥 HR Tech

💰 $20.7M Series unknown on 2015-01

B2B • Financial • HR Tech

Higginbotham is a private, employee-owned insurance brokerage and advisory firm that provides comprehensive insurance, employee benefits, HR and financial services to businesses and individuals. The company offers commercial and specialty industry insurance, risk management and claims advocacy, employee benefits and retirement plan administration, HR outsourcing and technology, and personal insurance solutions. Higginbotham emphasizes personalized service, community engagement, and long‑term partnerships, delivering tailored plans, consulting, and ongoing support to help clients manage risk and financial planning.

📋 Description

• Service assigned client base to establish rapport for in-depth client relationship. • Coordinate workflow with assigned client service representative for clients and carriers. • Coordinate bid process for existing clients for supplemental and group health products. • Meet with clients for renewal process and make recommendations in the client's best interest. • Act as a liaison between the client and third-party vendors of clients. • Coordinate management of client accounts with HPS account team. • Prepare group meeting and enrollment materials for clients. • Plan, coordinate and conduct group meetings and employee enrollments. • Effect changes in benefit plans as needed by client. • Troubleshoot and resolve escalated issues (claims, eligibility, etc.) with third party vendors on behalf of client and their employees. • Maintain quick communication with client via email/Internet/voice. • Maintain awareness of new developments, changes with various carriers and new federal/state laws.

🎯 Requirements

• 3-5 years of Life & Health, customer service experience required • General Lines - Life, Accident, Health and HMO

🏖️ Benefits

• Generous employee benefits package which includes a robust wellness program • Employee Ownership Opportunities • Career progression opportunity - the potential for growth within the company