Account Manager

Job not on LinkedIn

August 22

Apply Now
Logo of HighlightTA

HighlightTA

HR Tech • Recruitment • SaaS

HighlightTA is your on-demand talent team that simplifies hiring by embedding talent partners directly into your organization. They offer solutions for project management, recruitment functions, and operational projects, tailoring their approach to fit the unique needs of each business. With a data-driven strategy, HighlightTA ensures quick access to top-tier talent while allowing flexibility in scaling team engagement.

2 - 10 employees

Founded 2024

👥 HR Tech

🎯 Recruiter

☁️ SaaS

📋 Description

• Manage Renewals, Retention and Expansion of a book of business dually owned with a CSM partner • Maintain great relationships and uncover opportunities to provide additional value to customers • Manage the overall economic relationship with customers to ensure retention and proactively drive expansion • Retention: proactively connect with customers, understand evolving business circumstances, and prepare business cases to prevent churn • Renewals: own renewals process including negotiations, solutioning and contracting; deeply understand product offerings and price book • Expansion: identify high-value expansion opportunities, tailor outreach across the quarter, and deliver new bookings • Voice of the Customer: bring competitive information, pricing insights, product needs and IR trends back to the organization

🎯 Requirements

• Bachelor’s degree or equivalent • Minimum of 3+ years with a proven track record for success with sales or account management in a SaaS based environment • Proven track record of success and exceeding expectations selling to and developing lasting relationships with your customers’ senior management • Experience successfully managing and growing revenue with customers in an assigned territory or book of business • Strong listening and deduction skills with the ability to pick-up on possible obstacles or opportunities in customer conversations • Knowledge of how to accurately forecast revenue levels and achieve sales targets in a high-growth environment • Strong negotiations skills and the ability to build and present business cases both internally and externally • Demonstrated hustle and pursuit history with high outreach motor and high contact and conversion rates • Ability to manage a busy calendar and engage customers every quarter • Experience using Salesforce.com, SalesLoft, Gong and LinkedIn Sales Navigator • Proven ability to foster collaboration across departments • Strong sense of accountability and ownership over team success and product quality • Highly motivated, self-confident, and driven to achieve exceptional results • Resourceful and creative in prospect identification and opportunity generation • Experience with a fast-paced startup environment • Self-starter with a “can-do” mentality • Service-oriented approach for fostering positive relationships with internal and external stakeholders

🏖️ Benefits

• Peace of Mind & Family - Flexible benefit plans, wellness, lifestyle and parental leave top-up if you have a growing family • Wellness & life - Flexible paid time off and benefit program, retirement plans, 30-day work-from-anywhere program, and a flexible work environment • Unlock your potential with, learning allowance, mentorship, leadership forums, and gig programs.

Apply Now

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