Client Success Manager

Job not on LinkedIn

🕒 March 23

🏄 California, Florida, +1 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🗽 New York – Remote

💵 $8k - $15k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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EP Logistics International

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛍️ eCommerce

☁️ SaaS

🤝 B2B

eCommerce • SaaS • B2B

EP Logistics International is a company that specializes in delivering high-quality digital products aimed at assisting individuals in creating and launching their own high-ticket offers. Their product suite includes packaged templates, digital funnel accelerators, and AI-powered sales script generators, all designed for instant digital access and immediate use. With a focus on providing results-driven digital assets, EP Logistics International empowers clients to scale their online businesses efficiently and effectively.

📋 Description

• Onboard new clients with energy and clarity — their first impression of us is you • Run daily 1:1 coaching calls on Zoom to hold clients accountable, celebrate wins, and push through plateaus • Host weekly group coaching sessions, answering questions and driving momentum • Handle renewal and upgrade conversations — you'll be trained on our sales framework and expected to convert • Manage difficult conversations including retention, refund requests, and churn reduction — with professionalism and composure • Message clients daily across platforms to keep them on track and engaged • Create training videos and worksheets to continuously improve our client experience • Report daily across Slack, CRMs, and spreadsheets with high attention to detail

🎯 Requirements

• Fluent, articulate English — spoken and written. You'll be on camera daily. Presence and clarity matter. • Sales experience — you understand how to guide a conversation toward a decision • Coaching or mentorship experience — 1:1 and group settings • Digital marketing knowledge — Instagram, Facebook, TikTok, organic content creation • Full-time availability, 8AM–6PM EST, Monday–Friday • Based in North America, Europe, or South Africa • Familiar with tools like Loom, Slack, Calendly, ActiveCampaign, GSuite, CRM platforms — or able to learn them fast • You're coachable. You don't just accept feedback — you act on it immediately. • You think fast and adapt faster. The role will evolve and you'll evolve with it. • You're an entrepreneur at heart — you treat your client portfolio like your own business • You're willing to put in long hours when it matters, because you know the payoff is worth it • You take ownership. Excuses aren't part of your vocabulary.

🏖️ Benefits

• $8,000–$15,000+ /month earning potential (base + commission) • Commission on renewals, upgrades, referrals, and collections • Remote, flexible work environment with a high-performance culture • Real mentorship and training — we invest in your growth • A front-row seat to a scaling online education company