Client Engagement Manager

🕒 March 21

☕ Washington – Remote

☕ Washington – Remote

💵 $130k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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AZX

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

🤖 Artificial Intelligence

⚡ Energy

🏠 Real Estate

Artificial Intelligence • Energy • Real Estate

AZX is a public benefit corporation delivering AI solutions specifically tailored for the energy, real estate, and supply chain industries. They focus on solving client problems expediently by leveraging innovative strategies and engineering AI-enabled solutions that provide measurable results. With a mission-driven approach, AZX emphasizes creating impact in both organizational efficiency and environmental sustainability.

📋 Description

• Lead client engagements from initiation through delivery and post-launch support, ensuring measurable outcomes and client satisfaction • Build trust and confidence with clients by acting as a strategic partner and ensuring effective deployment of solutions • Facilitate workshops (AI perspective, initiatives, strategy) and translate outcomes into structured plans of action • Coordinate software design and implementation processes, aligning engineering, AI specialists, and client stakeholders • Establish and maintain project standards, documentation, and repeatable processes to improve efficiency • Identify risks, manage dependencies, and ensure timely delivery of milestones • Provide clear communication and reporting to both clients and internal stakeholders • Contribute to building AZX’s project management practices as we scale

🎯 Requirements

• 5 to 10+ years of project, program, and/or product management experience leading technology initiatives with mid- to large-size customers • Domain expertise in one or more critical industries we serve (energy, utilities, real estate, logistics, climate, or infrastructure) with an understanding of their unique data, regulatory, and operational challenges • Proven track record of delivering custom-built software and data solutions (not just SaaS deployments) with measurable business impact • Hands-on experience working with or deploying AI, machine learning, or advanced analytics solutions, with the ability to translate between technical and business stakeholders • Strong technical literacy with the capability to engage deeply with engineers on topics like system architecture, APIs, data pipelines, and ML model deployment while maintaining strategic oversight • Demonstrated success managing complex, multi-stakeholder initiatives in environments of ambiguity and rapid change • Familiarity with cloud-native environments (AWS, GCP, or Azure), CI/CD pipelines, and modern software development practices • Proficiency in project management methodologies and tools (Agile, Kanban, Jira, Asana, etc.), with the judgment to adapt process to the situation • Excellent communication, facilitation, and problem-solving skills with the proven ability to distill complexity, surface risks, and drive clear decision-making • Bachelor’s degree in Business, Operations, Critical Industries (Environmental), or similar; advanced degree a plus

🏖️ Benefits

• Competitive early-stage startup compensation (based on capabilities, experience, and location) • Bonus eligibility • Health insurance with meaningful coverage for dependents • Flexible paid time off • Equity • Fully remote culture with a cluster of teammates in Seattle • Training and learning opportunities • Be part of a fast-growing, profitable, mission-driven company with industry leading clients tackling the massive opportunity of AI transformation in critical industries