Senior Global Operations Manager

Yesterday

Apply Now

Receive Emails with Similar Jobs

Highspot

WebsiteLinkedInAll Job Openings

SaaS • B2B • Artificial Intelligence

Highspot is a leading sales enablement platform designed to ignite revenue growth and drive repeatable sales success for businesses of all sizes. The company provides a unified, AI-driven platform that helps organizations define, execute, and optimize go-to-market initiatives, improving productivity and accelerating business results. Highspot offers a comprehensive suite of tools for sales content management, sales plays and playbooks, buyer engagement, sales training, and sales coaching. Through AI-assisted automation, real-time analytics, and a robust partner ecosystem, Highspot assists enterprises in enhancing sales performance and achieving predictable revenue targets. Trusted by global enterprises, Highspot is recognized for its ability to seamlessly integrate sales enablement strategies with business outcomes.

501 - 1000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

📋 Description

• Own and manage the annual global operational calendar, planning key workflows each fiscal year and aligning stakeholders to deliver operational excellence. • Drive accountability across teams, ensuring clarity of expectations, timelines, and deliverables. • Coordinate global DEI&B processes to ensure consistency, alignment, and scalability across regions. • Influence without authority to drive partnership, adoption, and shared ownership in matrixed environments. • Identify and manage datasets that evaluate the effectiveness of DEI&B programs, communications, and stakeholder experiences. • Develop success metrics and evaluation frameworks for global initiatives. • Analyze data, identify trends, and summarize insights for executives and cross-functional partners. • Build clear, actionable dashboards, summaries, and reports to guide decision-making. • Leverage AI tools (e.g., ChatGPT) to enhance analysis, reporting, and operational efficiency. • Assess and refine global processes to improve efficiency, consistency, and scalability.

🎯 Requirements

• 7+ years of experience in operations, program management, HR operations, business management operations, or a related field. • Proven ability to take a concept through full execution, including scoping, planning, stakeholder management, delivery, and measurement. • Experience leading or supporting global, cross-functional programs. • Strong analytical and problem-solving skills, including experience interpreting data and presenting insights tailored to executives. • Experience managing operational calendars, timelines, and cross-functional workflows. • Proficiency with project management and workflow tools (e.g., Asana, Monday.com, Airtable, Smartsheet, Notion). • Project management certification (PMP, CAPM, Agile/Scrum, or equivalent) is required. • Ability to partner and communicate effectively across all organizational levels and global regions. • Comfort navigating ambiguity and creating structure in fast-paced environments. • Experience using or implementing emerging technologies, including AI tools, to improve operational efficiency.

🏖️ Benefits

• Comprehensive medical, dental, vision, disability, and life benefits • Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting • Flexible PTO • Generous Holiday Schedule + 5 Days for Annual Holiday Week • Quarterly Recharge Fridays (paid days off for mental health recharge) • Flexible work schedules • Access to Coaches and Therapists through Modern Health • 2 Volunteer days per year • Monthly transportation allowance for employees that work in our Vancouver Hub location