Social Media and Community Assistant

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HIKINEX

201 - 500 employees

🤝 B2B

🎯 Recruiter

B2B • Recruitment

HIKINEX is a multi-channel integrated service provider that delivers outsourced sales, recruitment, virtual assistant, and marketing support to help companies scale quickly and reduce operating costs. The company offers sales-as-a-service (appointment setting, outbound sales, sales training), end-to-end recruiting and talent acquisition (sourcing, screening, ATS management, executive recruiting), virtual administrative support, and marketing/brand ambassador services. HIKINEX operates remotely out of San Francisco and emphasizes flexible, scalable staffing and operations solutions for B2B clients.

📋 Description

• Assist with planning and maintaining seasonal and monthly content calendars • Schedule posts, reels, and stories across social media platforms • Help create captions, graphics, and other visual content • Repurpose user-generated content (UGC) for ongoing campaigns • Monitor social media trends, viral content formats, and platform updates • Respond to direct messages and comments in a timely, thoughtful, and brand-aligned manner • Engage with followers to help build an active and engaged online community • Support social media giveaways, collaborations, and campaign activations • Escalate customer concerns or feedback to the appropriate internal teams when needed • Prepare weekly and monthly social media performance reports • Identify top-performing content and engagement trends • Support testing initiatives across content formats, reposting strategies, and engagement tactics • Share insights, trends, and opportunities with the Social & Community Manager

🎯 Requirements

• 1–3+ years of experience in social media, content creation, or digital marketing • Familiarity with platforms such as Instagram, TikTok, and other social media channels • Strong written communication and caption-writing skills • Understanding of social media trends and content best practices • Highly organized with excellent attention to detail • Comfortable using Canva, scheduling platforms, Google Sheets, and Notion • Basic familiarity with short-form video editing is a plus

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities

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