Account Manager – Ophthalmic

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Logo of Hilco Vision

Hilco Vision

201 - 500 employees

Founded 1956

🏥 Healthcare

🛒 Retail

💊 Pharmaceuticals

Healthcare • Retail • Pharmaceuticals

<Hilco Vision> Hilco Vision is an industry-leading global eyewear and eye care company that delivers a comprehensive range of products and solutions to eye care professionals and consumers. It sells prescription and non-prescription eyewear, lens care products, ophthalmic pharmaceuticals, lab and dispensing equipment, vision-testing and diagnostic devices, and practice supplies through retail and e-commerce channels as well as wholesale distribution. The company positions itself as a single trusted supplier for practices, offering industry-leading brands, custom products, merchandising, and practice-building accessories.

📋 Description

• Account Management: Own and grow relationships with key accounts, mainly on ophthalmic side of business, serving as the primary point of contact and trusted advisor. • Strategy & Execution: Build and execute tailored account plans that align customer needs with sales targets and company objectives. • Full Sales Cycle Ownership: Lead opportunity identification, proposal development, negotiation, and closing for high-value deals. • Forecasting & Reporting: Deliver accurate forecasts and account performance updates to the Global Account Director and executive leadership to inform business planning. • Timely updates in CRM to track progress of account deals and activity. • Cross-Functional Collaboration: Partner with marketing, operations, and customer service teams to ensure seamless execution and excellent customer experience. • Market Intelligence: Track industry trends, competitive activity, and customer feedback to identify new growth opportunities.

🎯 Requirements

• 3+ years in a customer-facing account management, sales, or business development role • Experience managing key accounts at a senior level, with a track record of building relationships up to the executive level • Optical or distribution industry experience strongly preferred • Bachelor’s degree in business, Marketing, or related field (or equivalent experience) • Customer-centric, curious, and genuinely interested in solving problems for accounts • Clear, confident communicator across all levels of an organization • Comfortable with data able to spot trends and turn them into strategy • Ability to travel 25%–40% of the time to support key accounts and business needs

🏖️ Benefits

• Weekly pay • Medical, dental, and vision coverage • Paid time off • 401K Savings plan • Robust EAP program • Employee referral bonus • PPE provided by organization

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