Senior Software Engineer, Customer Platform

August 12

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hims & hers

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Healthcare Insurance • eCommerce • Wellness

Hims & Hers is an online platform with over 1 million subscribers that connects patients to licensed healthcare professionals across all 50 states in the U. S. The service offers comprehensive support for sexual health, weight loss, hair regrowth, mental health, and skincare through a 100% online process. Clients can receive personalized treatment plans which may include prescription medications, and benefit from free and discreet shipping. Hims & Hers prides itself on providing accessible and affordable healthcare without the need for insurance, offering transparent pricing and support from licensed providers. It aims to empower individuals by making healthcare and treatment conveniently available on their own terms, including mental health support, which includes treatments for anxiety and depression.

201 - 500 employees

Founded 2017

⚕️ Healthcare Insurance

🛍️ eCommerce

🧘 Wellness

📋 Description

• Lead the design and architecture of scalable and performant full-stack solutions that meet product requirements and enhance user experience. • Provide technical guidance and mentorship to engineers on best practices, design patterns, and coding standards. • Advocate your team’s technical needs and priorities within the broader engineering organization. • Participate in product discovery sessions to assess feasibility, explore user needs, define product features, and validate ideas with prototypes and experiments. • Collaborate with UX/UI designers to create intuitive and engaging user interfaces that address user pain points and enhance the overall experience. • Work closely with other engineering teams to ensure seamless integration and communication across systems and services. • Contribute to the vision for the team and the platform as technical leader, identifying new and strategic technologies and technical investments that improve security, scalability, reliability, and performance. • Break down complex projects into clear, actionable tasks to drive successful outcomes. • Implement observability practices across the platform, including logging, monitoring, and alerting to ensure system reliability and performance. • Elevate the team's engineering standards by leading efforts to improve workflows, processes, and tools. • Analyze performance metrics and user feedback to identify opportunities for improvement and drive optimization efforts. • Create and maintain technical documentation for architecture and development processes. • Conduct code reviews and contribute to knowledge-sharing initiatives within the team. • Identify performance bottlenecks and propose enhancements to optimize system performance and reliability. • Stay updated with industry trends, technologies, and best practices, and propose innovative solutions to improve the platform. • Act as a key contributor to the hiring process by assisting with interviews and onboarding new engineers. • Model a culture of open communication and continuous improvement by providing constructive feedback and coaching to junior team members

🎯 Requirements

• 7+ years as a software engineer, shipping production code • Bachelor’s or higher in Computer Science or equivalent professional experience • The ideal candidate for this role has deep E-commerce/Subscription experience (Catalog, Payments, Orders, Subscriptions, etc) • Proven experience in building scalable web applications and services, preferably in a cloud environment • Proficiency in front-end technologies such as HTML, CSS, and JavaScript frameworks (React, React Native, NextJS, GraphQL) and back-end technologies (Node.js, Redis, Kotlin) • Proficiency with full stack delivery and hosting of front ends and microservices on Kubernetes and AWS • Excellent problem-solving skills and the ability to think critically and strategically • Experience with agile software development and delivery methodologie. • Experience with continuous integration and continuous deployment (CI/CD) processes including integrated unit tests and end-to-end integration tests • Experience with Relational Databases, PostgreSQL preferred • Strong communication and collaboration skills, with the ability to work effectively within and across teams • Capable of prioritizing multiple projects in order to meet goals without management oversight

🏖️ Benefits

• Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats