Hire Hangar Global
11 - 50 employees
Founded 2023
đŻ Recruiter
đȘ Marketplace
Recruitment âą Marketplace
Hire Hangar Global is a remote-first global recruitment and staffing marketplace that connects companies (from startups and tech firms to real estate and consulting agencies) with contract and full-time talent across marketing, sales, customer success, product, AI/data, and operational roles. The platform lists hundreds of remote positions across dozens of countries and supports hiring and scaling teams by offering sourcing, recruiting operations, and candidate placement services. Hire Hangar emphasizes flexible, contract-based engagements and positions itself as a hub for businesses looking to scale quickly and professionals seeking remote opportunities.
E-commerce Customer Support Specialist
Job not on LinkedIn
đ„ 0 minutes ago
đżđŠ South Africa â Remote
đ” $1.7k - $2.2k / month
âł Contract/Temporary
đĄ Mid-level
đ Senior
đïž E-commerce
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Hire Hangar Global
11 - 50 employees
Founded 2023
đŻ Recruiter
đȘ Marketplace
Recruitment âą Marketplace
Hire Hangar Global is a remote-first global recruitment and staffing marketplace that connects companies (from startups and tech firms to real estate and consulting agencies) with contract and full-time talent across marketing, sales, customer success, product, AI/data, and operational roles. The platform lists hundreds of remote positions across dozens of countries and supports hiring and scaling teams by offering sourcing, recruiting operations, and candidate placement services. Hire Hangar emphasizes flexible, contract-based engagements and positions itself as a hub for businesses looking to scale quickly and professionals seeking remote opportunities.
đ Description
âą Handle customer inquiries related to products, orders, payments, returns, and exchanges âą Provide clear, accurate, and empathetic support via email and chat âą Maintain detailed ticket documentation and customer records âą Collaborate with Operations and Fulfillment teams to resolve issues âą Follow established support processes and quality standards âą Identify opportunities to improve customer experience and support workflows
đŻ Requirements
âą Experience providing customer support for e-commerce or online retail businesses âą Strong written communication and problem-solving skills âą Prior experience working remotely is mandatory âą Ability to manage multiple tickets and priorities effectively âą Customer-first mindset with attention to detail âą Familiarity with CRM or helpdesk systems is preferred âą Experience contributing to FAQs or help center content is preferred âą Experience working with international customers is preferred âą Comfortable using tools like Zendesk, Gorgias, Freshdesk, Shopify, Slack, Zoom, Google Workspace, Asana
đïž Benefits
âą Remote work âą Opportunity for growth
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