Technical Support Representative

Job not on LinkedIn

🕒 October 15, 2025

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 75%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hireframe

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🎯 Recruiter

👥 HR Tech

Consulting • Recruitment • HR Tech

Hireframe is a staffing company that specializes in providing nearshore and offshore talent to fill mission-critical roles for businesses. They offer on-demand recruitment services, focusing on roles such as Accounting & Finance, Operations & Customer Service, HR & Recruitment, Information Technology, and Sales & Marketing. Hireframe aims to save businesses time and money by staffing remote positions with skilled professionals from locations like Mexico and the Philippines. They offer a flexible recruitment model on a pay-per-hire basis and provide full-time dedicated team members as a service. Business leaders utilize Hireframe as a strategic partner in talent acquisition to meet growth targets and operational efficiency.

📋 Description

• Communicate with customers via phone, email and chat, with most requests via email • Provide knowledgeable answers to questions about the product • Become an expert in the gym management software • Collaborate with the engineering team on software issues • Join a team of 6 representatives and report directly to the VP of Customer Success & Customer Support Team Lead

🎯 Requirements

• Fluent English speaker with strong verbal, written, and interpersonal skills • At least 1 - 3 years experience in a customer facing role • Ability to multi-task, organize, and prioritize work • Ability to quickly learn complex software products • Comfort working remote • Familiarity with collaboration (Slack) & ticketing software (CRM, such as Hubspot)

🏖️ Benefits

• Permanent remote work flexibility • Paid Time Off • Health Maintenance Organization (HMO) coverage • Annual performance bonuses • Dedicated coaches offer an extra channel of support and skill-building • Opportunities for professional growth • Supportive environment that fosters professional development and success