Medical Administrative & Surgical Patient Coordinator

🔥 0 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Administrative Coordinator

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HireHawk

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

HireHawk is a recruitment service that specializes in building fully vetted global teams for companies, significantly reducing hiring costs by up to 80%. They provide a comprehensive solution encompassing planning, sourcing, vetting, hiring, payroll management, and compliance, all designed to streamline the hiring process. HireHawk also focuses on optimizing the candidate experience with extensive screening, rapid sourcing, and competitive compensation packages, ensuring that every hire meets the specific needs of their clients.

📋 Description

• Own and track the pre-operative process for multiple surgical patients from booking through readiness for surgery. • Keep each patient's pre-operative checklist current, identifying missing clearances, tests, records, documentation, and other requirements before they become delays. • Coordinate required appointments and testing, including imaging, medical clearances, laboratory work, and other pre-operative requirements. • Contact hospitals, imaging centers, laboratories, physicians' offices, and other healthcare facilities to obtain outstanding information and keep cases moving. • Follow up persistently with outside providers when testing, records, or clearances are delayed, advocating for patients while maintaining professional communication. • Conduct or support standardized pre-operative patient calls and clearly walk patients through established non-clinical instructions and next steps. • Maintain accurate documentation of patient conversations, completed requirements, pending items, and case status within the appropriate systems. • Communicate surgical readiness, outstanding requirements, and potential delays clearly to the broader practice team. • Recognize clinical questions, unusual circumstances, or concerns outside the administrative scope and escalate them promptly rather than providing independent medical advice. • Provide additional medical administrative and patient-coordination support when needed to improve the efficiency of the surgical process.

🎯 Requirements

• 3+ years of experience in medical administration, surgical coordination, patient coordination, pre-operative coordination, or closely related healthcare operations. • Hands-on experience working in a U.S. medical practice or healthcare environment. • Direct experience coordinating surgical or pre-operative patients, including appointments, tests, medical records, clearances, or required documentation. • Experience using EMR, CRM, patient-management, or comparable medical-office systems. • Confidence communicating directly with patients and contacting hospitals, imaging centers, laboratories, physicians' offices, and other healthcare providers. • Excellent spoken and written English, with strong documentation, organization, case-tracking, and follow-through skills. • Sound judgment regarding administrative versus clinical responsibilities, including knowing when an issue must be escalated to clinical staff. • Experience in plastic surgery, cosmetic surgery, aesthetics, or another high-touch private-pay medical environment is nice to have. • Medical Assistant training, nursing-related education, healthcare education, or equivalent clinical-office experience is nice to have. • Experience conducting standardized pre-operative patient calls is nice to have.