Operations Specialist – Inventory, Listings, Account Operations

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 $1.5k - $2.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Logo of HireHawk

HireHawk

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

HireHawk is a recruitment service that specializes in building fully vetted global teams for companies, significantly reducing hiring costs by up to 80%. They provide a comprehensive solution encompassing planning, sourcing, vetting, hiring, payroll management, and compliance, all designed to streamline the hiring process. HireHawk also focuses on optimizing the candidate experience with extensive screening, rapid sourcing, and competitive compensation packages, ensuring that every hire meets the specific needs of their clients.

📋 Description

• Support the Brand Operations Manager across inventory planning, listing optimization, account health, and day-to-day Seller Central operations • Monitor inventory coverage and support replenishment plans based on sales velocity, seasonality, and forecast guidance • Flag aged inventory, coordinate shipments with warehouse and supply chain teams, and investigate FBA receiving issues • Conduct keyword research and implement approved updates to titles, bullet points, backend search terms, and A+ Content • Analyze ASIN-level traffic, keyword rankings, and search term performance, and support content and image A/B tests • Help resolve listing suppressions, stranded inventory, and catalog issues; open, track, and escalate Seller Central cases • Monitor account alerts, Buy Box status, external pricing, customer reviews, and ratings; flag recurring risks and issues • Audit FBA shipments and fees and file and track reimbursement claims for lost, damaged, or missing inventory • Prepare actionable daily, weekly, and monthly reports covering sales trends, sessions, conversion rate, contribution margin, inventory flow, and performance gaps • Track competitor listings, pricing, keyword strategies, Best Seller Rank, and category trends • Coordinate creative requests, A+ Content, and image improvements with marketing, design, and supply chain teams for product launches and international expansion

🎯 Requirements

• 3+ years of hands-on experience supporting Amazon Seller Central operations • Strong listing optimization and keyword research experience, including a solid understanding of Amazon SEO, organic ranking factors, and content optimization • Hands-on experience with Helium 10, Data Dive, Keepa, or comparable Amazon research and analysis tools • Experience supporting inventory planning, replenishment, and Fulfillment by Amazon (FBA) operations • Advanced Excel or Google Sheets proficiency for analyzing operational data and building accurate reports • Strong analytical and problem-solving skills, with the ability to investigate discrepancies, prioritize issues, and follow through on details • Fluent English communication for remote collaboration, reporting, and issue escalation • Experience optimizing A+ Content and supporting conversion improvement initiatives • Familiarity with Amazon product launches and organic ranking support strategies • Experience monitoring Buy Box performance, pricing, customer reviews, and reimbursement claims within Seller Central

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